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    Application Support Engineer - Stevenage, Hertfordshire, United Kingdom - CBSbutler Holdings Limited trading as CBSbutler

    CBSbutler Holdings Limited trading as CBSbutler
    CBSbutler Holdings Limited trading as CBSbutler Stevenage, Hertfordshire, United Kingdom

    18 hours ago

    Default job background
    Description

    Application Support Engineer - SC cleared

    • 3 months +
    • on site in Stevenage
    • Inside IR35
    • £325 - £355 a day
    Skills:
    • Applications, End User Support.
    • Windows
    • SC clearance
    We are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role.

    The Support Engineer will:

    Provide extensive end user support for Mechanical Design application for over 3000+ users.
    Be responsible for delivering support across 3 UK sites - Stevenage, Bolton, and Filton.
    Assist in the definition of best practice and processes associated with Mechanical Design applications.

    COMPETENCIES:



    Good knowledge of application/s support
    Develop effective resolutions for user problems and system errors.
    Adaptability to different personalities and levels of user knowledge.
    Confidently be able to present complex subjects to different target audiences.
    Good verbal and interpersonal communication skills.
    Ability to work autonomously.
    1st/2nd level operations experience with Application support team or service desk
    Experience of working to SLA's
    Problem determination skills
    Self motivation
    Ownership and management - Able to work alone on tasks once trained
    Methodical - Common sense
    Communication skills
    Problem triage
    Team player
    Aptitude
    Quick Learner
    ProfessionalismKEY SKILLS

    Windows experience
    Onsite availability
    Working within a Support team environment
    Must be willing to apply for DV Sec clearance if not already held
    SQL Awareness
    Analytical skills
    Log analysis competency
    Window 2016 server knowledge and above
    Window OS skills - Strong
    App Packages
    VM's
    Enterprise services Experience - Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat
    Security Patching
    Release management and Change management
    Problem Management
    Root Cause Analysis skills If you would like to discuss this Application Support Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch

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