- Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors
- Raise Orders and book with contractors.
- Organise attendance with sites/clients
- Liaise with contractors/clients whilst works are ongoing
- Following up with client to ensure work is completed to satisfactory level.
- Chase for any reports/invoices to Close job
- Logging jobs on to the CRM system
- Send quotes to clients as per request
- Updating jobs status on a daily basis
- Compiling supplier invoices
- Complete weekly costing for orders
- Keeping rapport and relationships with both contractors and clients
- To report to and follow instructions from senior management.
- Strong Computer Skills ie, Microsoft word and excel.
- Good communication skills.
- Good customer service skills
- Work on own initiative and as part of a teamIdeally someone with previous working experience within the Facilities Services Industry would be an advantage.
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Service Desk Administrator - Slough, United Kingdom - Dynamic Resourcing
Description
Job Title:
Service Desk CoordinatorLocation: Burnham (Work from home and office)Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support.
We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally.We require an experienced Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team.
Service Desk coordinator Basic Duties:
Skills and Qualifications required:
Hours of Work:
8.30am to 12.30pm ( Monday to Friday )
Rates of Pay:
£12.00 per hourThis could become a full time job for the right calibre of candidate.
Immediate Start and weekly paid