Jobs
>
Salford

    Customer Experience Advisor - Salford, United Kingdom - RRG Group

    RRG Group
    RRG Group Salford, United Kingdom

    1 week ago

    Default job background
    Part time
    Description

    Opportunity at RRG Group, Salford – Customer Experience Advisor

    £20,500 FTE basic plus bonus/commission

    An exciting opportunity has arisen to join RRG Group, Salford as an experienced Customer Experience Advisor to join our team on a part-time basis. At the RRG Group we are always on the lookout for talented and confident Customer Experience Advisors. We expect hard work and determination, but in return you will receive great working conditions, continual support and professional development.

    As one of our fantastic Customer Experience Advisors you'll be a vital part of what we do here at RRG Group. Representing The RRG Group, you will provide excellent standards of service to our customers and potential customers You'll be based in our Contact Centre at our Head Office in Salford Quays. We offer free parking within walking distance. Don't drive? We are just minutes away from bus rail and tram links to all over the Greater Manchester area. As part of the role you will be contacting our customers to gain feedback from their experience and also be handling inbound customer queries. In return for your commitment, time and energy we will give you: A competitive basic salary plus commission. Full training. Free parking. Access to staff car scheme. Company Pension. A fun and relaxed working environment. Most of all you will be an important part of our growing team.

    What you will be doing? Carrying out outbound service follow up calls. Handling inbound queries and requests for information from our customers. What we need from you: Excellent verbal and written communication skills. Active listening skills. Patience and the ability to remain calm. Excellent interpersonal skills. Attention to detail. Team Player. Computer literate. Ability to use initiative.

    Part-time working hours between 0800 – 1800 Monday, Thursday and Friday. Alternative Saturdays (for lieu time).

    At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you're excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch

    RRG Group

    About RRG Group

    From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.

    Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.

    Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won't stand still and the business will continue to grow, develop and expand.

    There are always exciting times ahead for RRG Group

    Benefits of working at RRG Group

    There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months' probation period) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. Own your dream car for less. (After successful completion of 6 months' probation period)

    A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis.

    Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home.

    Referrer a Friend Scheme. Recommend someone to join RRG Group and we'll give you an additional £300 per referral.

    Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays.

    Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy.

    Great team spirit, charity events and the flexibility to get involved in various fundraising events. Eye care benefits, Support and Mentoring, Employee Assistance, regular staff incentives, and so much more

  • RRG Group

    Customer Experience Advisor

    18 hours ago

    RRG Group Salford, United Kingdom

    **RRG Group** · **About RRG Group** · From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, pa ...

  • Employment

    Work Experience Placement Advisor

    4 days ago

    Employment Manchester, United Kingdom

    **Location** · Manchester · **Company** · Employment · **Contract type** · Permanent/ Full · - time · **Salary** · up to £28,420 per annum · **Closing Date** · 08/12/2023 · **Ref No** · 3845 · The Growth Company's (GC) employment services has an exciting opportunity for a Work Ex ...

  • Fortem Solutions Ltd

    Customer Experience Advisor

    5 days ago

    Fortem Solutions Ltd Stockport, United Kingdom

    **The Role** · Due to our continued success here at Fortem, we are delighted to be recruiting for a Customer Experience Officer on an initial 6-9 month fixed term contract. At Fortem we care passionately about developing talent, investing support and encouraging our people to rea ...

  • Platinum Financial Recruitment

    Customer Experience Advisor

    1 week ago

    Platinum Financial Recruitment Stockport, United Kingdom

    **LOCATION** · **Stockport** · **SALARY** · **£ £25000** · **JOB TYPE** · **Permanent** · **REF** · **AW2311-08_ ** · **Customer Experience Advisor** · **£21,500- £25,000 basic plus £200 monthly bonus** · **Full time, Stockport Manchester (10 minute walk from Stockport train stat ...

  • First Response Finance

    Customer Experience Advisor

    1 week ago

    First Response Finance Leigh, United Kingdom

    **First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER AND **we're proud of it You've only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-lif ...

  • Carbon60 Global

    Customer Experience Advisor

    4 days ago

    Carbon60 Global Warrington, United Kingdom

    Carbon60 are currently recruiting for Customer Experience Advisors to join a fantastic company in Warrington · The Customer Experience Advisor must ensure 100% customer satisfaction with regards to calls, cases, service and invoice queries, as well as the handling of service fail ...

  • LDL Components Limited

    Customer Experience Advisor

    1 week ago

    LDL Components Limited Glossop, United Kingdom

    **Customer Experience Advisor** · **Background** · LDL is a market leading eCommerce Distributor setting the standards high. Working in a dynamic and rapidly expanding company, you will benefit from being part of a positive environment which rewards dedication offering opportunit ...

  • VIVID

    Customer Experience Advisor

    3 days ago

    VIVID Lancashire, United Kingdom

    We're VIVID -We offer a vibrant, friendly, inclusive culture that supports, develops, and attracts the best people · **Are you looking for a position within a fast-moving customer experience team where no two days will be the same and there are great personal and professional dev ...

  • AvantiGas

    Customer Experience Advisor

    4 days ago

    AvantiGas Preston, United Kingdom

    **Who are we?** · AvantiGas is one of the UK's leading suppliers of LPG, providing gas to homes and businesses across the nation. As part of UGI International, we operate across 17 countries supporting 615,000 customers. · People are at the heart of our business. We focus on expa ...

  • Box Leisure Recruitment

    Travel Advisor with Experience

    1 day ago

    Box Leisure Recruitment Liverpool, United Kingdom

    Every day is different · - Uncapped bonus structure · **Box Travel "The cutting Edge of Travel Careers"** · **EXPERIENCED TRAVEL CONSULTANT** · **Location - LIVERPOOL** · **Hours considered)** · **Duration - Permanent** · **Salary £20,319 to £25,000 plus commission on all sales e ...

  • The Football Pools

    Customer Experience Advisor

    5 days ago

    The Football Pools Liverpool, United Kingdom

    You must have previous experience of working within a Betting Environment, with a keen interest or knowledge of Sports and Casino products. · Exceptional customer services skills are essential, along with the ability to build and maintain working relationships. You will have a go ...

  • Santander

    Gbr Customer Experience Advisor

    1 week ago

    Santander Liverpool, United Kingdom Full time

    GBR Customer Experience Advisor - Full time - Liverpool OS · Country: United Kingdom · **WHAT YOU WILL BE DOING** · Customer Experience Advisor ...

  • Workingmums

    Customer Experience Advisor

    1 week ago

    Workingmums Manchester, United Kingdom Part time

    Senior Customer Relations Officer (Stage 2) · Title:Senior Customer Relations Officer (Stage 2) · Contract type:12 Month FTC covering Maternity Leave · Hours: Full time, 35 hours per week · Agile/hybrid working- office based 20-40%(3-4 days working from home) · We haveanexcitin ...

  • First Response Finance

    Customer Experience Advisor

    1 week ago

    First Response Finance Leigh, United Kingdom

    First Response Finance are theNumber 1 vehicle finance company and A SUNDAY TIMES TOP 100EMPLOYER ANDwere proud of itYouve only got to havea look at our customer and employee reviews to see how importantour people are and we take their happinesshealthand worklifebalanceveryseriou ...

  • Speedy Hire

    Customer Experience Advisor

    2 weeks ago

    Speedy Hire Newton-Le-Willows, United Kingdom Full time

    Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job · Do you have a passion for building relationships and providing first class customer service? · At Speedy we put our customers ...

  • Liverpool - The Dental House

    Patient Experience Advisor

    1 week ago

    Liverpool - The Dental House Liverpool, United Kingdom Part time

    Job Description · The Dental House are a forward thinking, award winning multi-disciplinary dental practice with an all-round amazing team that we are very proud of. An environment has been created that encourages the personal development and providing services to our patients, a ...

  • Gibson Hollyhomes

    Customer Service Advisor

    4 days ago

    Gibson Hollyhomes Salford, United Kingdom

    **Customer Service Advisor** · **£20,000 - £24,000 + Bonus** · **Manchester City Centre** · **Full training programme** · **Fantastic offices** · **Great location** · My client is a leading Financial Services company, based in Manchester City Centre. They are looking for individu ...

  • Page Personnel Secretarial & Business Support

    Collections Advisor 3 Month Temporary Contract

    4 days ago

    Page Personnel Secretarial & Business Support Salford, United Kingdom

    An exciting opportunity for a Collections Advisor to join a well established Utilities business, based in Salford Quays. You will be working within the Recoveries team, speaking to existing customers, help getting them back on track with their payments andsetting up payment plans ...

  • Page Personnel Secretarial & Business Support

    Customer Advisor

    1 day ago

    Page Personnel Secretarial & Business Support Salford, United Kingdom

    As a Customer Advisor you will be responsible for first line customer queries in relation to their utilities, ensuring each customer receives a professional and friendly service. · **Client Details** · Our client is a well-known Utilities business that values customer centricity. ...

  • D-Sales Promotion

    Sales Advisor

    1 week ago

    D-Sales Promotion Salford, United Kingdom

    Job Title: Sales Advisor · **Job Description**: · We are seeking a motivated and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for assisting customers in finding the right products or services to meet their needs. You'll engage with ...