- Responsibility for ensuring that the workshop environment is efficiently loaded.
- Making sure all warranty claims are handled effectively and to the satisfaction of their customers and that warranty work is completed on time by the workshop.
- Organising all data capture to ensure that customers are communicated with effectively and every opportunity for selling service work and promoting the activity of the Service & Parts department is fully maximised.
- Making sure that Aftersales Customer Satisfaction scores reflect the expectations of the business and manufacturer.
- Developing and maximising every opportunity for the sale of motorcycle parts and accessories.
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Motorcycle Service Advisor - United Kingdom - Birchwood Group Ltd.
Description
We are currently recruiting for an experienced Service Advisor to join our successful Destination Triumph Team in Solent near Fareham / Portsmouth / Southampton. We are looking for a highly motivated individual with a passion for providing exceptional levels of customer care.
Duties of this role include but are not exclusive to:
If you believe you have the required skills and experience, please upload your CV and covering letter.
Ref: DTSAA
Working Hours Monday - Friday Saturday
Location Solent, Hampshire
Benefits Company Bonus Scheme, Subsidised Vehicle Purchase and Aftersales Scheme
Lottbridge Drove, Eastbourne,
East Sussex, BN23 6PX
Registered in England. Company Reg. No
Birchwood Group act as a non-independent credit intermediary for the following panel of lenders - Ford Credit - VW Financial Services - Black Horse - Santander
The products Birchwood Group provide include Hire Purchase, Lease Purchase & Personal Contract Purchase for consumers as well as a range of business funding solutions for corporate customers.
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