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    Professional Services Resource Manager - Southampton, United Kingdom - Global Technology Solutions Ltd

    Global Technology Solutions Ltd
    Global Technology Solutions Ltd Southampton, United Kingdom

    4 hours ago

    Default job background
    Full time Administrative
    Description
    Professional Services Resource Manager Location: Southampton - Hybrid (2-3 days per week onsite) Permanent Salary: £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to collaborate with customers and the project management office to efficiently manage, schedule, and deliver professional services. The PS Resource Manager plays a crucial role in planning and coordinating resource needs across the department, working closely with various teams. Qualifications, Experience, Knowledge, and Skills: Essential - Forecast resource requirements accurately - Manage multiple projects simultaneously - Strong communication skills - Proven track record in delivering technical projects - Minimum 24 months experience in a similar role - Working knowledge of various technologies - Excellent computing and technical skills - Exceptional coordination and planning abilities - Quick to acquire and apply new knowledge - Outstanding interpersonal and negotiation skills - Familiarity with Microsoft-based solutions Desirable - Degree-level education or equivalent experience - Project management qualification (e.g., PRINCE2, MSP, APMP) - Experience in Service introduction and 'Go to Market' processes - Background in IT, Cloud, or service-related industry Responsibilities: - Ensure high team performance levels - Effective people management - Onboarding and training new resources - Monitor resource utilization and performance - Create detailed resource management plans - Coordinate project scheduling with clients - Monitor project revenues and costs - Coordinate material deliveries with procurement team - Review and maintain project plans - Stay updated with best practices - Proactively provide solutions for customer satisfaction and revenue growth By applying for this position, you agree to your personal data being shared with the specified employer and for your details to be kept with GTS for application processing. Global Technology Solutions operates as an Employment Agency for this opportunity.


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