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    Software Support Helpdesk - United Kingdom - C4S Search Ltd

    C4S Search Ltd
    C4S Search Ltd United Kingdom

    1 week ago

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    Description

    JOB TITLE: Software Support Helpdesk
    LOCATION: Southampton
    SALARY: £35k

    WAY OF WORKING: Full Time in Office
    THE BUSINESS:
    C4S Search are delighted to be recruiting on behalf of a growing technology business located on the outskirts of Southampton. They provide Enterprise Resource Planning (ERP) and business management solutions for various industries, including manufacturing, distribution, and retail. Their primary focus is on developing and implementing ERP software to help businesses streamline their operations, improve efficiency, and make data-driven decisions. THE OPPORTUNITY:
    • Taking phone calls from clients, finding out details about problems and logging this in service calls managed in our own copy of Priority.
    • Responding to client enquiries
    • Taking ownership of each case, working through each one logically and thoroughly
    • Using SQL to interrogate problems and advising the developers where required.
    YOUR KEY SKILLS:
    • Experience within customer facing roles, ideally in a software helpdesk environment
    • Interest in learning more about software development
    If you are interested in this support role, please send an application detailing proof of the above or contact Chris Norris in our office.
    C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from those who work in the tech industry.
    #J-18808-Ljbffr
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