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    Lead Outreach Worker x4 - Birmingham, United Kingdom - Trident Group

    Trident Group
    Trident Group Birmingham, United Kingdom

    3 weeks ago

    Default job background
    Home Services / Social Care
    Description
    REF/ 60095
    Lead Outreach Worker x- Rough Sleepers
    £24,031.80 per annum, pro-rata
    6 month fixed-term contract (1st May th November 2024)
    37.5 hours per week
    About the role
    Must be a car driver and willing to drive outreach vehicles.

    We are looking to recruit Lead Rough Sleepers Outreach Workers to join our award winning outreach team, to provide housing and support solutions to some of the most complex and vulnerable people in the city.

    The role involves supporting clients rough sleeping or at risk of rough sleeping on the streets of Birmingham. The role is fixed-term, working 37.5 hours a week Monday- Sunday, with flexible shifts between 3:00am- 11:00pm.
    The role will involve undertaking extensive foot and vehicle outreach in all weathers through the whole of Birmingham. The role will require working professionally with a range of statutory and voluntary agencies.
    The benefits;
    34 days annual leave, plus the option to purchase up to 5 additional days

    Birthday leave

    New Home leave

    Life assurance (3 x salary)

    Employee Assistance programme

    Employee Wellbeing programme

    Flexible Working options
    About You
    To apply for this role, you must understand the issues, causes, and solutions to rough sleeping.

    It is desired that you will have a wide-ranging experience of working with single homeless people with differing levels of support needs and from different backgrounds and an understanding of the resettlement pathways that need to be in place to reduce rough sleeping.

    You will be motivated by the desire to make a real impact on individuals and communities and will be able to work on your own initiative as efficiently as possible across many different locations.

    Communication
    Communicate effectively; verbally, non-verbally and in writing

    Sensitively adapt language and communication style
    Team Working
    Recognising that delivering person centred service to customers is a team effort

    Ability to develop and establish relationships with colleagues and customers

    Demonstrate appreciation of the role and purpose of other departments
    Time Management
    Planning and proactively identifying the steps required to ensure that the operational objectives of the service are met

    Employ multi-tasking and prioritising capabilities to provide support to customers and staff while dealing with ad-hoc and conflicting priorities in pursuit of the desired results

    Following up consistently on set priorities by applying various tools to manage time and meet deadlines
    Integrity
    Ensuring confidentiality relating to customers and staff
    Impact and Influence
    Influences through example set by own behaviour

    Listens actively and asks open questions to establish others' viewpoint
    Problem Solving
    Solving problems using own initiative without passing them upwards where possible

    Using available resources to generate solutions
    Experience
    Experience of working within a busy environment

    Experience of keeping accurate and compliant records

    Experience of working with Microsoft applications
    About Us

    Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands.

    The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more.

    The Group has an annual turnover of more than £37m and owns assets close than £190m.
    The Group consists of;
    Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance

    Trident Reach, which is a registered care and support charity delivering person-centred care and support services.

    These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

    Trident offers their employees learning and development opportunities and wants to invest in their development and career growth.

    Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

    We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

    By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

    As a Disability Confident Committed Employer, we have committed to:
    ensure our recruitment process is inclusive and accessible

    communicating and promoting vacancies

    offering an interview to disabled people

    anticipating and providing reasonable adjustments as required

    supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work

    at least one activity that will make a difference for disabled people
    Applying

    All applications must be accompanied with a current CV which will be used to assess your suitability for the role.

    Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

    All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

    Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS)
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