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Liverpool

    Registered Manager - Liverpool, United Kingdom - Cera Care

    Cera Care background
    Full time
    Description

    Job Title: Registered Manager

    Company: Cera

    Reporting to: Regional Director

    Contract type: Full Time, Permanent

    About Cera:

    Cera is dedicated to enabling individuals to lead fulfilling lives in their own homes through the integration of technology, professional care, and support. By joining Cera, you become part of actualizing this vision. Your role contributes to upholding the dignity, independence, and freedom of our service users, allowing you to create a significant impact.

    We are revolutionizing the care sector by empowering our professional carers through insights and enhanced decision-making capabilities. Our technological advancements enable carers to focus on what they do best: providing care.

    About the Role:

    We are seeking a dynamic and results-driven leader to foster the expansion and enhancement of our Cera Branch as an integral part of our team. As one of the largest service providers, we have the opportunity to extend services and support to the most vulnerable members of our communities, propelling us towards becoming the UK's fastest-growing technology-driven care provider.

    This position offers an exciting prospect for a natural leader who values both commercial acumen and people-centric approaches, thriving on the challenge of building a successful team in collaboration with local authorities.

    You will be accountable for cultivating the talent and processes that lead to a high-performing and compliant branch, while also aligning these aspects with broader Cera initiatives.

    Responsibilities:

    • Adopt a Carer-first approach to enhance care delivery in communities continuously.
    • Supervise the creation of personalized, individual-centered support packages focusing on achieving predefined outcomes for service users.
    • Partake actively in adjusting service packages in coordination with branch staff and central teams.
    • Conduct regular evaluations of service goals and quality objectives, implementing improvements as necessary.
    • Ensure meticulous record-keeping to monitor and enhance support for service users and meet regulatory standards.
    • Enforce adherence to Cera policies and procedures, taking corrective actions as needed.
    • Guarantee compliance with statutory and Cera standards in all service areas.
    • Maintain operational standards as agreed with the Regional Director and Quality & Compliance team within specified parameters.
    • Collaborate closely with Finance and Operations teams to monitor weekly expenditure and budget adherence.
    • Cultivate effective relationships with internal and external stakeholders to secure new contracts.
    • Engage in the Skills for Care Managers Network for industry networking and development.
    • Attend regular meetings with stakeholders to stay informed about perspectives, developments, and expectations.

    Requirements:

    • Prior experience in a regulated care environment is essential.
    • Preferably, hold an RQF Diploma level 5 in Health and Social Care.
    • Familiarity with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
    • Demonstrated leadership skills in team management and budget oversight.
    • Ability to lead and collaborate in a multi-disciplinary setting.
    • Previous managerial experience in domiciliary care settings.
    • Experience working with Service Users with specialized support needs.
    • A dedicated leader passionate about delivering exceptional care at a high standard.

    Benefits:

    • Exciting career development opportunities in a rapidly growing company.
    • Work with a dedicated team leveraging technology to enhance home care services.
    • Competitive salary including On-Call allowances.

    What You'll Have Access To:

    • Ongoing training and career development opportunities with Cera.
    • Lifeworks discount platform and Employee Assistance Programme.
    • Referral rewards program.
    • Provision of mobile phones and necessary technology.
    • Company pension scheme.

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