Customer Service Representative - London, United Kingdom - Greystar Worldwide, LLC

Greystar Worldwide, LLC London, United Kingdom

1 week ago

Part time

Description

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.

Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
Supports the creation of a positive, memorable experience for residents
Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar's complaints procedure.
Supports events and activities within the Community
Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
Undertakes marketing activities such as attending open days and leafleting to promote the property.
Assists with summer Community preparations, including move-in and move-out processes.
Completes Health and Safety compliance activities in line with the Company's policies and procedures.
Participates where required in an on call roster to provide out of hours emergency support for the Community.
Chase outstanding rent arrears following rent collection procedures in meeting property targets.
Ensure tenant refunds are completed in a timely manner and in line with Greystar's policy.
Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)
Excellent customer service skills and significant experience in a customer facing service delivery role.
Good team player with strong relationship building and influencing skills
Fluent English verbal and written communication skills
Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience
Flexible approach to work and adaptable to thrive in a changing environment.

Customer Service Representative

3 days ago

CPG GROUP London, United Kingdom

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. · **Responsibilitie ...
Customer Service Representative

5 days ago

Abacus Marketing London, United Kingdom

**Customer Service Representative** · - Customer Service Representative Duties:_ · - Assist customers with inquiries, concerns, and requests in a professional and timely manner · - Handle and resolve customer complaints or issues with empathy and patience · - Maintain accurate cu ...
Customer Service Representative

2 days ago

Page Personnel London, United Kingdom

Gain new skills in a fast-paced environment · - Enjoy hybrid working · **About Our Client**: · A stylish independent retail in luxury designer clothes operating today out of the UK with worldwide customer from as far as the USA, Middle East to China. Established 30 years ago the ...
Guest Services Representative

4 days ago

Language Recruitment Services Ltd London, United Kingdom

**Guest Services Representative** · **Salary: £25,000 per annum** · **Permanent · - Day shift** · **Location: Central London - Stunning Building** · **Ref: SM0202410** · ? · Our client, an international property company based in central London is currently recruiting for a **Fron ...
Customer Service Representative

2 days ago

CSP U.K. LTD London, United Kingdom

We are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a full-time position based in our office in Lond ...
Customer Service Representative

1 week ago

TTEC London, United Kingdom

Customer Service Representative - Remote in UK · Bringing smiles is what we do at TTECfor you and the customer. As a **Customer Service Representative - Remote in the United Kingdom**, you'll be a part of creating and delivering amazing customer experiences while you also #Experi ...
Customer Services Representative

4 days ago

IMC Locums London, United Kingdom

Customer Service Representative · Private Laboratory and Diagnostic services · Central London - Euston · Main Purpse of Role · Walk in our customer shoes · Our client is is looking for people with excellent customer service skills to be the champion and representative within thei ...
Customer Service Representative

5 days ago

Global 1st Line London, United Kingdom

Join Our Team as a Customer Service Representative: Where Ambition, Drive, Teamwork, and Competition Thrive, here in London · Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Customer Service Represe ...
Representative, Customer Services

3 days ago

American Airlines London, United Kingdom

Location: London Heathrow Apt (LHR-TRML) · Requisition ID: 65131 · Please make sure you have the legal right to work and live in the UK. The possession of a U.S. passport does not qualify for a work permit. · **Intro**: · Are you ready to explore a world of possibilities, both at ...
Customer Service Representative

11 hours ago

Switch Advisors Grp London, United Kingdom

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. · **Responsibilities**: · - Answer incoming customer inquiries in person · ...
Customer Service Representative

1 week ago

Arthur Edward London, United Kingdom

**Customer Service Representative | London | £26-30,000** · Do you enjoy helping people to **find solutions** and **resolve problems**? · Are you passionate about the **customer experience **and **all things beauty**? · This is a fabulous opportunity for a **Customer Service prof ...
Customer Service Representative

4 days ago

Alonuko London, United Kingdom

**Customer Service Representative** · **About the role** · As a Customer Service Representative, you will be representing Alonuko to potential and current clients. You will be hosting bridal consultations, fittings and you will be our clients main point of contact throughout thei ...
Customer Service Representative

1 week ago

Relay Group Limited London, United Kingdom

We are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their overall satisfaction with our prod ...
Customer Service Representative

4 days ago

Switch Advisors Grp London, United Kingdom

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any ...
Customer Service Representative

5 days ago

Lushem ltd London, United Kingdom

Customer service representative required · Meet and greet clients amoung other duties in the office. · Monday - Friday 9-5 full time · training will be provided · £21,600 annual starting salary · **Requirements**: · - Punctual · - GCSE's · - Polite · **Salary**: £21,600.00-£25,00 ...
Customer Service Representative

1 week ago

May & Stephens London, United Kingdom

**Customer Service Representative** · **£28,000 - £30,000** · - **3-month Fixed Term Contract**_ · - **London - Hybrid Working**_ · A global digital marketplace based within the heart of London are actively seeking a Customer Service Representative to join their team on a 3-month ...
Customer Service Representative

1 week ago

Global 1st Line Group London, United Kingdom

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely ...
Customer Service Representative

1 week ago

Aaron Wallis Sales Recruitment London, United Kingdom

Customer Service Representative - £30,000 plus bonuses · This company is very well known within their industry selling state of the art solutions. They're now looking for a Customer Service Representative to join their growing team based in their Fulham office. This role holds hu ...
Customer Service Representative

1 week ago

Central Junk Ltd London, United Kingdom

We are currently hiring a Customer Service Representative to join our team and provide exceptional service to our valued customers. As a Customer Service Representative, you will be the main point of contact for customers, assisting them with inquiries, scheduling services, and r ...
Customer Service Representative

2 days ago

Switch Advisors Grp London, United Kingdom

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring customer s ...