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    Band 3 Administrator - Birmingham, United Kingdom - Birmingham and Solihull Mental Health NHS Foundation Trust

    Birmingham and Solihull Mental Health NHS Foundation Trust
    Birmingham and Solihull Mental Health NHS Foundation Trust Birmingham, United Kingdom

    Found in: Talent UK C2 - 2 days ago

    Default job background
    Permanent
    Description

    Job summary

    An opportunity has arisen for a Team Administrator to join our CMHT Admin Team at Warstock Lane. The successful applicant will provide an efficient and confidential administration service for the Multi-disciplinary Team working within an admin team.

    Applicants should have relevant qualifications as per attached person specification. The applicant must be well organised and able to work to deadlines and targets and on their own initiative.

    This role is to be filled within Tuesday- Friday working hours.

    Main duties of the job

    The successful applicant will be a focal point for patients and visitors attending Warstock Lane for out-patients appointments and answering calls for the team. The post holder will also spend part of their week dealing with the CMHT allocation in-box dealing with queries and signposting onto relevant staff members. Working as a team player, you will need to be highly motivated, flexible and enthusiastic with excellent organisational, communication and IT skills. You will need to meet deadlines and be able to work under pressure. You must have the ability to manage your time effectively in order to meet the needs of the service.

    The post holder will be expected to have a caring, professional and empathic approach, whilst also maintaining boundaries and confidentiality

    About us

    Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

    Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

    Job description

    Job responsibilities

    For further information about the main responsibilities please view the attached job description and person specification.

    We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

    We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

    Person Specification

    Training and Qualifications

    Essential

  • NVQ Level 2 Receptionist or Administration qualification, or currently working towards or RSA 2 in relevant administrative subject.
  • English to GCSE Grade C, or equivalent

    • Knowledge and Experience

    Essential

  • Experience of dealing with the general public.
  • Relevant experience within a healthcare setting

    • Desirable

  • Experience of dealing with a range of disciplines & agencies
  • Knowledge of Trust policies and procedures

    • Skills & Abilities

    Essential

  • Proficient in Microsoft Office applications including Word, Excel, and Outlook

    • Desirable

  • Experience of using RIO

    • COMPETENCIES (BEHAVIOURS)

    Essential

  • Excellent written and verbal communication skills.
  • Ability to work on own initiative Resilient and able to manage self in a busy environment
  • Shows respect & understanding of diversity & values difference, treats all people fairly and appropriately
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