- Process customer orders both EDI and Manual order entry in line with commercial agreements with regards to load fill, lead-time and delivery day, identifying any variances to this.
- Track order fulfilment to ensure orders are delivered on time in full, keeping customer updated with any variances.
- Identify in advance any risk to service from any area including stock availability, MLOR, range change and take steps to mitigate or ensure corrective steps are taken, escalating as appropriate to protect service.
- Update and issue agreed KPIs for nominated accounts using SAP and customer systems as appropriate.
- Ensure any collections/destructions are raised correctly and actioned in a timely manner by 3rd party contractors.
- Liaising with various internal and external customers to offer a first-class level of service. Role Requirements Knowledge
- Customer service principles
- Supply chain principles – covering warehousing and distribution and forecasting and planning. Skills
- Good communication – verbal and written
- Customer empathy
- Excel #HYBYRID
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Customer Order Processor
10 hours ago
Allied Bakeries Liverpool, United KingdomOur Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well-known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. ...
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Optical Sales Order Processor
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Continental Eyewear, part of Millmead Optical Group Ltd Liverpool, United Kingdom**Job Title**: Optical Sales Order Processor · **Department**: Customer Services · **Full Time**: 37.5 hours per week; Monday to Friday 9am-5pm · with a 30 minute break for lunch (unpaid) · **Main Duties**: · The key responsibilities of this role will be to provide office support ...
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Optical Sales Order Processor
1 week ago
Continental Eyewear, part of Millmead Optical Group Ltd Liverpool, United Kingdom**Job Title**: Optical Sales Order Processor · **Department**: Customer Services · **Full Time**: 37.5 hours per week; Monday to Friday 9am-5pm · with a 30 minute break for lunch (unpaid) · **Main Duties**: · The key responsibilities of this role will be to provide office support ...
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Order Processor
1 week ago
Fresh Perspective Resourcing Ltd Blackburn, United KingdomAre you a superstar Order Processor with bags of personality? · Do you love having a good chinwag and have a passion for helping people? · Then look no further · We're currently hunting for an amazing Order Processor to join a buzzing close-knit team. · You'll get the opportunity ...
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Order Processor
3 days ago
MTF UK LTD Bolton, United Kingdom**Company Description** · Martindales Trade Frames (MTF UK Ltd) is a leading manufacturer and supplier of PVC, aluminium, and timber windows, doors, and conservatories to the UK insurance industry. With almost 30 years of experience, we meet and exceed the highest performance sta ...
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Order Processor
1 week ago
Goldseal Windows Chorley, United KingdomIt is essential that you have worked in the UPVC industry previously, as you will need to understand the product. · It would be an advantage if you have worked with the 'First Degree' ordering system or a similar package. · Salary is dependant on the indiviuals experience. · For ...
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Order Processor
1 week ago
DDB Recruitment Ltd Warrington, United Kingdom**Role -** Order processor · **Location - **WA2 · **Hours -** Monday to Friday 7am to 4:30pm · **Salary -** up to £23,000 per annum. · **The role**: · - 1st look at surveys, input ready to be checked and processed. · - Getting quotes from suppliers for stock. · - Placing orders. ...
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Order Processor
3 days ago
T-T Pumps Cheshire, United Kingdom**Order Processor - Tendering**: · **Job Ref No**: · JP170 · **Department**: · Service Department · **Location**: · South Cheshire · T-T Pumps Ltd, one the UK's market leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a ...
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Order Processor
2 days ago
Northern Fan Supplies Manchester, United KingdomOrder Processor / Admin · Northern Fan Supplies is a family business supplying ventilation equipment within the United Kingdom. We are currently recruiting for our Manchester branch, Stretford. · We are focused on delivering exceptional customer service and ensuring that customer ...
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Order Processor
1 week ago
Recruits2U Golborne, United KingdomWe are looking for experienced **Order Processor **to work on behalf of our trusted and well-known client located in **Golborne.** · Location - **Golborne** · Rate of pay - **£10.50** · Shift Pattern - **8-4pm 2-10pm Monday to Friday** · **Work boots and Hi-Vis** · Work roles inc ...
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Order Processor
3 days ago
The Best Connection Employment Group Chorley, United Kingdom**Title: Order Processor / Administration Assistant** · The Best Connection are seeking an Order Creator, for an exciting company based in Buckshaw Village, Chorley. · **Roles and Responsibilities**: · - Putting together paper work · - Inputting data into different systems · - Ge ...
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Order Processor
1 week ago
Medica Packaging Crewe, United Kingdom**About us** · Medica Packaging is one of the top UK manufacturers of printed packaging and patient information leaflets. a medium business in Crewe, CW1 6UL. Established in 1993, we have a strong heritage of providing specialist packaging services to the pharmaceutical and healt ...
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Order Processor
2 days ago
Back Care Solutions Bamber Bridge, United Kingdom**Job Summary** · Back Care Solutions provide ergonomic office and mobility equipment to improve the comfort, support and wellbeing of people across the UK. · Due to a period of rapid growth, we are now looking for a motivated, enthusiastic and hardworking individual to provide a ...
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Order Processor
3 days ago
Back Care Solutions Bamber Bridge, United Kingdom**Job Summary** · Back Care Solutions provide ergonomic office solutions and mobility equipment to improve the comfort, support and wellbeing of people across the UK. This role will provide administrative support to the customer service team who raise all our customer orders and ...
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Order Processor
10 hours ago
Chase Taylor recruitment Bolton, United KingdomThe role: · - 1st Look at surveys, input ready to be checked and processed. · - Getting quotes from suppliers for stock · - Placing orders · - Gathering information for quotes for jobs · - Work with finance, sales and installs to achieve different projects · - Manage and assist i ...
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Order Processor
1 day ago
Prism Medical UK Rhyl, United Kingdom**Why Prism Healthcare?** · Prism Healthcare Group are a highly reputable healthcare company employing circa 600 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, c ...
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Order Processor
1 week ago
Chase Taylor Bolton, United KingdomThe role: · - 1st Look at surveys, input ready to be checked and processed. · - Getting quotes from suppliers for stock · - Placing orders · - Gathering information for quotes for jobs · - Work with finance, sales and installs to achieve different projects · - Manage and assist i ...
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Order Processor
1 week ago
NEU Projects Altrincham, United Kingdom**About us** · NEÜ projects have had an unprecedented start to their business, we started trading in Jan-23 and already need to add more talented people to our team. We are offering full house projects, meaning we not only design amazing kitchens, we also design bathrooms, walk-i ...
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Order Processor/customer Service
1 week ago
Kworks Knowsley, United KingdomAnswering telephone calls and dealing proficiently with customer queries · - Processing of customer orders · - Pro-actively expedite orders and coordinate between internal departments. · - Build up your knowledge of the products sold within the company to allow you to advise cust ...
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Sales Order Processor
1 week ago
Mpeople Leigh, United KingdomAre you an experienced sales order processor who is used to working in a fast paced busy environment? Do you have strong customer service skills and are able to meet tight deadlines? Would you like to work for this fantastic business who have an outstanding team culture and like ...
Customer Order Processor - Liverpool, United Kingdom - Princes Limited
Description
Vacancy NameCustomer Order ProcessorEmployment TypePermanentCountryUnited KingdomLocationLiverpoolBusiness AreaOperationsWorkplace TypeHybridAbout PrincesThe Princes Group has over 7, employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.Role Description Job PurposeWorks with the CDM to provide a single point of contact based on a one stop shop philosophy for customers and Princes colleagues for all order fulfilment issues relating to a nominated group of accounts.
The job holder will ensure that customer orders are processed accurately and on time and will keep the customer informed of any issue that prevents the order being delivered on time and in full.
Principal Responsibilities
#LI-AG1