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    Product Manager - Birmingham, United Kingdom - Intercity Technology

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    Description
    As aProduct Manager, you'll play a pivotal role in shaping our Managed IT and Managed Services offerings.

    If you're an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you.


    Budget-Friendly Solution s:
    Ensure that proposed Managed IT / Managed Network solutions align positively with customer budgets.

    Cost Analysis:
    Collaborate cross-functionally to provide accurate costings for Managed IT / Managed Network solutions. Help build compelling internal business cases.

    Strategic Direction:

    Work closely with the Managed Services MD to define the strategic direction of our Managed IT / Managed Network Services products.


    Microsoft Product Leadership:
    Take the lead in managing our Microsoft-based product offerings


    Product Lifecycle Management:
    Maintain the Managed IT and Managed Network Services product roadmap


    Collaboration with Development Teams:
    Partner with our development and engineering teams to deliver cutting-edge Managed IT and Managed Service features.
    4 Years of Customer-

    Facing Experience:
    You've honed your skills in product management within the Managed IT / Managed Services domain. Whether it's commercial businesses, public sector organizations, or third-sector entities, you adapt seamlessly to diverse environments.


    Cutting-Edge Tech Know-How :
    Stay ahead of the curve with the latest inDesktop,Server,Network, andSecuritytechnologies.

    NOC/SOC Mastery:
    You're well-versed in network and security operations. Think monitoring, infrastructure management, and ITIL processes (Change, Release, Problem).


    Data Connectivity:
    Your knowledge extends to data connectivity technologies. You understand the backbone of digital communication.
    While not essential, familiarity withData Centre hosting,Azure,AWS, andHybrid Cloud Infrastructureis a plus.
    Desktop – Microsoft, Dell, IBM, HPE
    Server – Microsoft, Dell, IBM, HPE, VMWare, Veeam


    Data Connectivity:
    SIP trunking
    ITIL experience within a NoC/SoC environment
    23 days holiday and a day off for your birthday (plus 8 days holiday in lieu of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days
    ~ Annual pay review
    ~ Holiday Buy Scheme
    ~ All-company bonus scheme
    ~ Employee assistance programme
    ~ Company pension
    ~ Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference – Intercity is a technology solutions partner that isn't all about tech.

    Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

    ~ Customer Net Promoter Score of +85

    ~ 1 best telecoms company to work for

    ~ As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.

    We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

    #

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