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    Helpdesk Engineer - London, United Kingdom - ESP

    ESP
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    Description
    ESP Global Services is looking for an Airport Engineer to join us in London Heathrow Airport.

    Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales.

    Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests

    Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales.

    Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests
    Good knowledge of current Microsoft Windows Desktop software
    ~ Understanding of network protocols, server hardware and configurations
    ~ Full UK manual driving license

    20 days as annual leave
    ~ Shift Allowance of £1920 per annum
    ~ A career development plan

    ESP Global Services has been providing customized 24/7 Global IT support solutions since, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that's manages over 1,000 tickets a day for more than 200 customers.



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