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    Head of Sales Performance - London, United Kingdom - Lilli

    Lilli
    Lilli London, United Kingdom

    1 week ago

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    Description

    As Lilli targets a double digit growth over the next three years, we are seeking a Head of Sales to join the Revenue team.

    Primarily focusing on new business, the role of the Head of Sales will be to lead the sales team to generate new relationships and manage our incoming revenues and customers in Local Government, Charities and the NHS

    Reporting directly to the Chief Commercial Officer, the Head of Sales is critical to the future success of the company.

    Success will provide opportunity for career growth as Lilli grows and expands into new markets both in the UK and overseas
    Must have experience in Public Sector sales
    • Manage customers through the sales process to successful conclusion.
    Manage customer relationships and provide support in navigating products/services, troubleshooting issues, and resolving complaints in a professional manner.


    Account Management:

    Support the management of accounts creating growth and new opportunities through strong stakeholder management, production of reports, documentation and supporting materials.

    Support programme planning and execution utilising relevant software.


    Billing and Revenue:
    Maintain accurate and detailed records of customer interactions, transactions, and issues in the CRM system.
    Generate reports and analyse data to identify trends and areas for improvement.
    Represent Sales within the business as a senior manager, filling in for the CCO where relevant
    You will have 10 years experience in leading sales in our target markets with a strong track record and evidence of a network of customer contacts
    Proficiency in using customer service software, CRM systems, and basic computer applications.
    Experience of both acquisition and account management is required.
    You will demonstrate experience of creating and executing account and sector plans in support of a wider vision.
    Experience of utilising cloud based CRM systems, Microsoft products and other tools to support your in role success.
    Driving licence and willingness to travel

    We are a remote company with flexible working hours and believe that having an inspiring space to work is important.

    We don't have an office so we will provide everything you need to set you up at home
    We have a team dedicated to ensure we have a solid working culture that is supportive and inclusive
    Unlimited Work Away From Home days
    A generous 28 days' annual leave + bank holidays
    Financial support towards your energy bills
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