Jobs
>
London

    Product Support Specialist - United Kingdom - Goldbeck Recruiting Inc.

    Goldbeck Recruiting Inc.
    Goldbeck Recruiting Inc. United Kingdom

    5 days ago

    Default job background
    Description
    Engineering and Technical Trades - Technology

    Our client offers a comprehensive suite of geotechnical, structural, and geospatial monitoring and data delivery solutions that are being used in leading projects around the world.

    Their monitoring technology can measure areas of interest at scale, from high-production mine sites to entire networks, such as railways, highways, and pipelines with a combination of geospatial, ground-based, and structural-based instrumentation.

    Their platform is also used to measure movement in airports, bridges, water dams, tailings dams, mines, and tunnels. They are looking for a Product Support Specialist in United Kingdom.


    Responsibilities:
    Extensive working knowledge of the Data Platform Hardware and Software Solution and connected instruments.
    Guide the customer on best practices using the solution to meet customer expectations.
    Problem-solve and troubleshoot basic as required problems involving software and hardware products via video call.
    Internal champion for customer requests and needs requiring escalation to engineering, field services, or manufacturing teams.
    Provides updates and helps coordinate as necessary.
    Remote Updates
    Feature requests
    on-site support visits
    warranty replacements
    Bug fixes
    Support the sales team with technical expertise and insights.
    Work cross-functionally with the sales team to ensure we're delivering a best-in-class customer experience.
    Advocate for the customer; provide updates to internal cross-functional partners (Product Management/Development) on customer perspectives, requests, strategic insights.
    Manage CityKinect SIMs as needed for new accounts or account closures.
    Other duties as assigned by management.


    Qualifications:
    Minimum of 2 years of related geotechnical experience, including comprehensive monitoring solutions.
    Minimum college diploma in a related field, the equivalent of education and experience will be considered.
    Strong written and verbal communication skills (English)
    Exceptional relationship building skills.
    Comfortable troubleshooting software and hardware remotely with customers.
    Spanish or Portuguese proficiency considered a strong asset.
    This role may be considered for remote, and onsite travel is required 25% of the time. The incumbent should ideally be based in the posted location. This role works a set schedule of Mon-Fri 8am-4:30pm in their respective time zone.
    Bio vanessa
    Having spent 13 years as a recruiter and trainer at Panago, Vanessa's knowledge runs deep.

    Her experience recruiting and training hundreds of corporate employees nationally at all levels has made her well-versed in how to assess talent under tight timelines.

    What Vanessa loves about her role as a recruiter is finding the talent that clients require to succeed as well as placing individuals in fulfilling jobs that help advance their careers.

    #J-18808-Ljbffr
  • Handle Recruitment

    IT Support Specialist

    22 hours ago

    Handle Recruitment London, United Kingdom

    **IT Support Specialist - Mayfair - £40K** · A rare opportunity has arisen with global sports media organisation who are looking an independent and experienced IT Support Specialist to assist onsite and remote staff with IT issues. · The role will be to provide IT support to the ...

  • Lorien

    Support Specialist

    1 week ago

    Lorien London, United Kingdom

    **Project Administrator - Contract** · Working for a Financial Services Organisation as a Project Administrator to provide a full Administrative Support to the Project function within the various Projects and Programmes. Supporting the team in the delivery of the key activities r ...

  • eFinancialCareers

    Application Support Specialist

    1 week ago

    eFinancialCareers London, United Kingdom

    **Application Support Specialist - Front Office, Fixed Income** · Essential skills for the Application Support Specialist - Front Office, Fixed Income/FX: · - Production Support Analyst · - Front Office · - Experienced Across L2 Application Support · - Fixed Income (Rates/Credit) ...

  • The Salvation Army

    Specialist Support Worker

    1 day ago

    The Salvation Army London, United Kingdom

    **Working hours**: 40 hours per week · **Interview date**: To be confirmed · We are looking to recruit a **Specialist Support Worker (Substance Use)** to join our Homelessness Services team at Founders' House. Commissioned by Tower Hamlets Council, Founders' House provides reside ...

  • HM Prison & Probation Service

    Specialist Support Services

    1 week ago

    HM Prison & Probation Service London, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £24,067 - £29,656- The national salary range is £24,067 - £25,342, London salary range is £26,762 - £29,656. Your salary will be dependent on your base location**Job grade**: · - Administrative Officer- Band 3**Contract type* ...

  • Sanctuary Health

    Specialist Support Officer

    1 week ago

    Sanctuary Health London, United Kingdom

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Specialist Support Officer to work full time based in Camden, London · The salary for this permanent Specialist Support Officer job is up to £29,450 per annum. · **Mai ...

  • Babcock International

    Business Support Specialist

    1 day ago

    Babcock International London, United Kingdom

    **Business Support Specialist**: · - Location: Westminster, London, GB, W1U 1QX- Onsite or Hybrid: OnSite**Job Title: Business Support Specialist (Personal Assistant to Directors)** · **Location: Wigmore Street, London, UK + Onsite 4 days a week with Hybrid working from home opti ...

  • Sonderwell

    Specialist Support Workers

    1 day ago

    Sonderwell London, United Kingdom

    Complex Care, Specialist Support workers · Support within Adult and Children care packages: London Borough (NW1) (Days and Night support) · Pay rates are competitive from £12- £20 Per Hour. · At Better Healthcare we are making a difference to Young people's lives, agency worker o ...

  • Lockton, Inc.

    Production Support Specialist

    1 week ago

    Lockton, Inc. London, United Kingdom

    **General information**: · **Reference **:002266 · **Vacancy location**: · **Location**: · United Kingdom, London, London · **Work Place**: · Hybrid · **Region**: · UK · **Vacancy details**: · **Job Profile**: · Lockton - Experienced Professional · **Title**: · Production Support ...

  • The Salvation Army

    Specialist Support Worker

    1 day ago

    The Salvation Army London, United Kingdom

    **Working hours**: 40 hours per week · **Interview date**: To be confirmed · We are looking to recruit a Specialist Support Worker (Complex Needs) to join our Homelessness Services team at Founders' House. Commissioned by Tower Hamlets Council, Founders' House provides residentia ...

  • eFinancialCareers

    Investment Specialist Support

    5 days ago

    eFinancialCareers London, United Kingdom

    Our client, a top 10 global asset manager, is hiring an investment specialist on a 6-months contract basis to support the maintenance and production of fund data and client material. · **Responsibilities**: · - Produce presentations and fund reports on a monthly basis and as requ ...

  • Kramer Westfield

    Application / IT Support Specialist

    5 days ago

    Kramer Westfield London, United Kingdom

    **Application Support / IT Support Specialist** · **Providing IT/Application Support to International Customers** · **London with Extensive Homeworking** · **(One day per week in the office)** · **c£35,000 - £50,000 + Bonus + Stock + Bens** · Our client is an established software ...

  • Robertson Bell

    Proactis Support Specialist

    1 week ago

    Robertson Bell London, United Kingdom

    Are you experienced in administering P2P systems and providing exceptional customer support? Interested in working for a CV enhancing organisation? Want to take on a role filled with fantastic growth and development opportunities?Then this is the rolefor you · My client is a nati ...

  • Cazoo

    Product Support Specialist

    1 day ago

    Cazoo London, United Kingdom

    **Summary**: · Product Support Specialists work tightly with our engineering teams and are responsible for responding to issues and queries raised by our frontline depts and resolving those issues where possible. They also suggest improvements that could be made to our services t ...

  • Dentsu Aegis Network

    Platform Support Specialist

    6 days ago

    Dentsu Aegis Network London, United Kingdom

    Job Title: · Platform Support Specialist · **Job Description**: · Introduction · Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centere ...

  • The Riverside Group

    Specialist Support Officer

    6 days ago

    The Riverside Group Camden, United Kingdom

    **Job Title**:Specialist Support Worker · **Contract Type**:Fixed term for up to 12 months · **Salary**:£30,859 per annum · **Working Hours**:37.5 hours per week · **Working Pattern**:Includes weekends, various 8-hour shifts, includes sleep in shifts · **Location**:Camden, London ...

  • UCL

    Faculty IT Support Specialist

    6 days ago

    UCL London, United Kingdom

    **About us** · The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information · **About the role** · This is a fantastic opportunity to join UCL's Inf ...

  • London Borough of Barking and Dagenham

    Specialist Support Worker

    2 days ago

    London Borough of Barking and Dagenham London, United Kingdom

    **About this job**: · To support people with profound & complex learning Disabilities and Autism to live a full and active life based on their individual plans, their wishes, and aspirations. To ensure that service users' care and support needs are met in a safe and supportive en ...

  • Your Prime Recruitment

    Technical Support Specialist

    22 hours ago

    Your Prime Recruitment London, United Kingdom

    **Technical Support Specialist** · - Central London (hybrid)_ · - Up to £40k (DOE)_ · We are working with a market leading Hospitality Group/Successful restaurant chain who have more than 60 high end restaurants in the UK. They are currently looking to recruit someone to join the ...

  • The Salvation Army

    Specialist Support Worker

    5 days ago

    The Salvation Army London, United Kingdom

    **Working hours**: 40 hours per week · **Interview date**: Wednesday 14th June 2023 · - Conducting National Referral Mechanism interviews (NRM interviews) with potential victims of trafficking and supporting wellbeing of those who are survivors of trafficking for the purpose of s ...