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    Service Coordinator - London, United Kingdom - Problemshared

    Problemshared
    Problemshared London, United Kingdom

    1 week ago

    Default job background
    Description

    Reports to:
    Director of Clinical Services
    HighlyCompetitive+ Performance Related Bonus Overview
    ProblemShared is seeking an experienced Head of Assessment Services to join our Clinical Services team.

    We are looking for a motivated individual who wants to work in a high-performance team at a scaling health technology company and have responsibility for driving our business growth from day one.

    The successful candidate will work hand-in-glove with Autism, ADHD and SpLD Clinical Leads and assessors.

    This is a fully remote role but successful candidates must be based full time in the UK and will be expected to attend in person meet ups in line with business requirements.

    ProblemShared is a key innovator in the rapidly expanding field of digital mind health.

    We are a practitioner-led, CQC-regulated, digital mind health provider, working with a community of expert practitioners to broaden access to the highest quality care for people across the UK.

    By leveraging technology, we aim to provide scalable and personalised solutions that enhance mental well-being and bridge gaps in mental healthcare delivery.

    We work in partnership with institutions such as the NHS, insurance companies and universities to deliver therapy, psychiatry, neurodevelopment assessments and post diagnosis care for adults, children and young people.

    We also know that everyone has a life outside work, so we're happy to discuss flexible working. Senior Nurse/ Matron (Band 8C/D)
    Extensive experience leading a similarly complex clinical service, e.g. NHS community service, Hospital Setting, Private Healthcare provider.
    Experience of managing large clinical teams and individual performance where concerns about individual practice arise.
    Experience of managing a fast-growing service
    Team player and proven leadership qualities and experience
    Ability to manage a large and diverse, home based team.
    Multidisciplinary team management
    Ability to quickly assimilate and critically analyse new information for example finance, governance, performance, contracting.
    Maintain Governance, patient safety and quality, working in close collaboration with the Clinical Governance and Risk Division
    Workforce planning and resource management
    Performance and operational oversight
    Line management of Clinical Leads

    To implement measures to improve clinical effectiveness and support assurance for all regulated and non-regulated clinical activity in line with CQC requirements.

    Implement and monitor outcome metrics across clinical services.

    Work in close collaboration with Clinical Risk and Governance Division to implement and iteratively refine ensure tighter KPIs and clearer reporting.

    Work closely with closely with Chief Clinical Growth Officer on clinician training and development, and the implementation of new service lines.

    Deputise, when required, for the Clinical Director, working closely with the Medical Director, and Clinical Leads to ensure the clinical robustness of processes, adherence to protocols and the further development of monitoring and reporting systems to ensure safe practice is always our key priority.

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