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    Policy & Performance Business Partner - London, United Kingdom - ConvaTec Inc.

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    Description

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care.

    With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

    Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

    At Convatec, we're transforming our business for the better. Join us on our journey to #ForeverCaring as an IT Business Partner, and you'll do the same. The Business Partner is the conduit between Customer Digital Solutions (CDS) and various business areas i.e. Global Business Units (GBUs), Centres of Excellence (CoE- Sales & Marketing), Customer Interaction Centre (CIC) teams.

    Working with the GBUs and all regional markets they identify commercial opportunities and risks and help refine the requirements and priorities into solutions.

    They work with the Business areas , Enterprise Architects and Business Analysts to produce initial scale, scope and costs to facilitate senior decision making for proposed projects, and support Product Portfolio Director to optimise existing products.

    Develop strong relationships with key stakeholders across commercial business areas and have shared understanding of their business strategy, objectives and challenges
    Actively supporting Business Units in demand management, translating technology requirements, offering continuous improvement insights
    Act as a champion and enabler of technology within the business
    Provide senior level consultancy and guidance to the GBUs and CoEs, helping to shape and prioritize IT requirements
    Determine whether business needs can be met by adopting and optimising existing products
    When existing products cannot meet the business need, engage the Enterprise Architects and Business Analysts to identify potential solutions and produce indicative scale, scope and costs
    Set parameters so proposed solutions deliver high value and tangible business benefits

    Business Partners keep the Business Units informed about overall IT performance, including SLA, KPI and updates on Return on Investment for each initiative.

    Communicate the Senior Digital Team's decision and rationale on Business Cases to the Business Sponsor. Assign approved projects to the relevant owners within CDS and agree communication process and ways of working.

    ~ Monitor emerging technology and assess digital solutions to improve business processes, drive business value creation and realisation

    Excellent communication skills- English
    Worked with key business stakeholders in Commercial areas i.e. Outstanding customer relationship management skills including the ability to challenge business requests to validate their purpose and optimize their chances of approval
    The ability to communicate and illuminate business requirements to technical and specialist teams to facilitate "bullseye solutions"
    The ability to collaborate and influence across the GBUs, CoEs and the Customer Digital Solutions team
    A clear understanding of delivery framework -project process from initiation through to delivery
    Experience in capturing salient business requirements and creating successful and compelling business cases, including indicative measurement metrics and KPIs
    Ability to present complex data and analysis to senior management
    Experience in first contact contract negotiations with external vendors
    Worked in a medical regulated environment or similar industry
    Understanding of compliance standards - GxP, CSV, IT QA, Security and Privacy, Regulatory etc.
    Worked with commercial teams
    Good understanding of Digital platforms and products

    Understanding of business processes, strategies, and data in the areas of Commercial, Design, Clinical & Medical Affairs, Labs, Mechatronics, SaMD/SiMD, R&D, Customer digital solutions (CDS), and Design for Manufacturing (DFM).

    The work you do will mean more, because it'll make things better for your team, our business or our customers' lives.

    LI-Hybrid
    Beware of scams online or from individuals claiming to represent Convatec

    If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever.

    This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

    Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs".

    We're transforming our business, fueled by a fierce determination to improve the lives of millions more customers around the world.


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