Jobs

    Client and Adviser Support Administrator - Bromley, Greater London, United Kingdom - Mytime Active

    Mytime Active
    Mytime Active Bromley, Greater London, United Kingdom

    2 weeks ago

    Default job background
    Description
    16 hourson weekends (Fixed Term 7 months)
    To deliver revenue from reactive and proactive call centre activity. Increase customer loyalty by delivering a professional and personal service. Serving customers by providing product and service information and resolving product and service problems.
    Attracting potential customers by answering product and service questions and suggesting information about other products and services.

    Resolving product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

    Achieving individual financial, conversion and interaction targets set by the Mytime Active.
    Recommending potential products or services to management by collecting customer information and analysing customer needs.
    Maintaining an excellent attendance record within a 7-day operational shift pattern that may change depending on the needs of the business
    Phone / Listening skills
    Data entry skills
    Microsoft Office (Outlook, Word, Excel)

    In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:29 days annual leave (including bank holidays).

    Additional leave with length of service.
    Holiday purchase scheme.
    25% off food and beverage and free hot drinks.
    NEST pension.
    New Employee Referral Bonus
    Employee Benefits Platform & salary sacrifice schemes.
    Health and Wellbeing Benefits including Health Assessments and checks.
    We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire.

    We reinvest our profits into the long-term wellbeing of our local communities, and to date weve helped hundreds of thousands of people to live a happier and healthier lifestyle.

    *All offers of employment are conditional upon you signing the contract of employment and: Satisfactory health clearance;

    Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.



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