- Dealing with customers' correspondence, complaints and queries and ensuring successful resolution.
- Handling a high volume of calls and queries.
- Implementing and maintaining procedures
- Greeting customers at reception, answering telephone calls and queries
- Producing metrics reports
- Be a 'champion of customer service' within the business.
- Excellent customer service skills
- Ability to multitask and experience in dealing with a demanding role and high-level workload
- Ability to prioritize work and manage time effectively and be proactive
- Excellent Organisational skills
- Communication skills – the ability to communicate well at all levels
- Self-motivated
- Ability to maintain a high level of discretion, confidentiality and Professionalism
- 22 days + bhols
- Free parking
- Excellent salary
- Auto-enrolment pension
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Service Manager Home Care
1 day ago
Gap Healthcare Ltd Doncaster, United Kingdom Full timeService Manager Home Care · Remote position · Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing su ...
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Contracts Customer Service Manager
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Simon Acres Recruitment South Yorkshire, United Kingdom**Simon Acres Recruitment are excited to be recruiting for a forward thinking established company based in South Yorkshire, to find a Contracts Customer Service Manager.** · **Salary: £36,000, plus bonus** · **Key responsibilities**: · - Providing outstanding customer service to ...
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Service Manager
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Venn Group West Yorkshire, United Kingdom**Job Title: Service Manager** · **Job reference**:69605 · **Job description**:A Local Authority in the North West is looking for an experienced Service Manager to work within their Child Social Care department who will be responsible for managing their Integrated Front Door serv ...
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Service Manager
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Seven Resourcing Wakefield, United KingdomSeven Social Care is looking for a Service Manager to fill a fantastic role in Wakefield. · **The role**: · As the Service Manager you will be responsible for the operational management of a service, or group of services, within a supported housing and/or retirement living settin ...
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Service Manager
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Clear Engineering Recruitment LTD Huddersfield, United Kingdom**Service Manager** · **£50,000 - £60,000 Basic + Car Allowance + Healthcare + Pension + Package** · **Yorkshire** · Work for a market leading OEM specialising within the critical systems industry, largely within the data center and industrial markets. Excellent opportunity put y ...
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Service Manager
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Melina Bolton T/A MRB Recruitment Pudsey, United KingdomOur client is a very well established provider of care and support to adults living in supported living services. Reporting to the Area Manager; you will be responsible for managing a small service and leading a staff team to achieve outcomes for serviceusers with Complex Behavio ...
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Service Manager
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Octane Recruitment Leeds, United KingdomAftersales Manager / Service Manager vacancy - Car Dealership / Motor Trade · Location: Leeds · **Salary**: £45,000 plus bonus OTE £60,000 and a variety of company benefits including company car · We are currently recruiting for an experienced Aftersales Manager / Service Manager ...
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Service Manager
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SearchDATA Leeds, United Kingdom**Service Manager - Leeds - Up to £50K** · Do you enjoy creating and maintaining lasting relationships with your staff and clients? · SearchDATA is looking for a Service Manager to join a buzzing MSP based in Leeds. You'll be a vital member of the team - overseeing all Service De ...
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IT Service Manager
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Post Recruitment Ltd Leeds, United KingdomIT SERVICE MANAGER · £30,000 -£40,000 per annum plus on-call bonus (£240 per week) after passing probation** · 25 days holiday plus birthday off · Hours of work 9am-5pm Monday to Friday - 4 days on-site and 1 working from home · POST recruitment are proudly recruiting for a forwa ...
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Service Manager Income Services
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Connect Housing Dewsbury, United Kingdom**Service Manager Income Services | FULL TIME 37 HOURS PER WEEK | PERMANENT | £38,728 Per Annum** · Are your working instincts to collaborate and think creatively? · Do you put people first and focus on the positive difference you can achieve? · Have you earned trust through your ...
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Service Development Manager
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Reed Business Support Rotherham, United KingdomI am currently recruiting for a Service Development Manager to work at a nationally established Charity with sites in Rotherham and Pontefract. · **Benefits**: · - Salary: £45,476 · - Hours: 37.5 hours per week · - Holidays: 29 days + Bank Holidays · - Further Benefits: Generous ...
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Service Development Manager
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Reed Business Support Rotherham, United KingdomREED Business Support are working with a nationally established charity to find a Service Development Manager to head operations in Rotherham/Pontefract. This role requires someone from a strong social care service delivery background but with a flair fordevelopment and innovatio ...
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Service Manager
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JCT600 Doncaster, United Kingdom Full timeService Manager · Job summary: · We are looking for a dynamic and driven Service Manager, to spearhead our service team at our Audi dealership in Doncaster. Reporting to the Head of Aftersales, you will be responsible for leading, motivating and developing the team to deliver and ...
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Service Development Manager
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Brewster Partners Recruitment Group Pontefract, United Kingdom**The Company** · Brewster Partners Charity and Not for Profit are currently recruiting for a Service Development Manager for a health and social care charity based in Pontefract. This is a full time, permanent role. · **The Role** · This is a full time, permanent role, based on ...
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Service Office Manager
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Sigma Recruitment Ltd Waterton, United Kingdom**Opportunity for aservice office managertojoin a business that has historically achieved greater than 20% yearly growth** · On offer is a competitive salary with excellent benefits, including a discretionary bonus of 5-10%, pension, 24 days of holidays, plus eight bank holidays, ...
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Service Management Lead
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Deputy Service Manager
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Voyage Care Ltd Chesterfield, United Kingdom Full timeDeputy Service Manager – Clowne, Chesterfield - £28,000 per annum · Join Voyage Care and Feel Valued, we reward your dedication with: · • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) · • Premium overtime rates at an additional £1 per hour (Ts & C ...
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Residential Service Manager
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Deputy Service Manager
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Voyage Care Ltd Leeds, United Kingdom Full timeDeputy Service Manager - Leeds- £13.39 p/h · Join Voyage Care and Feel Valued, we reward your dedication with: · • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) · • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) · • Wagestream ...
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Prevention Services Manager
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Depaul Sheffield, United KingdomThis is an exciting time to join Depaul UK as we are rapidly expanding our organisation. Depaul UK works with some of the most disadvantaged young people in the UK. · **The Prevention Services Manager***Role:** · As **Prevention Services Manager**, you will identify and maximise ...
Customer Service Manager - Doncaster, United Kingdom - Pratap Partnership Ltd
Description
A new and exciting role in Doncaster (Finningley) perfect for a Customer Service Manager looking for their next role Are you an experienced Customer Service Manager looking for a new opportunity?
An SME with a turnover of £6.5m, are highly profitable, based near Sheffield Airport and looking to expand the business further. Due to continued growth, there is now a need for highly skilled Customer Service Manager to come on board and take ownership of a number of the day-to-day duties to support the directors and ensure business continuity. This dynamic role is the backbone of the business providing support to the directors to free up their time to focus on the business's clients and continued growth. Alongside this, there are a number of side projects to which a driving force will be required whilst assisting in areas of the business such as customer service and operational tasks. Candidates must have a proven background of working as a Customer Service Manager with strong organisational and administration skills as part of their core competence. The ideal candidate must demonstrate a high level of competence, a hands-on on approachable personality, the ability to self-motivate and a unique drive to solve problems.
Skills and experience required:
Working hours: 40 hours per week 9.00 am pm
Benefits included: