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General Administrator Officer - Sunderland, Tyne and Wear, United Kingdom - NHS
Description
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation TrustWould you like to be part of a team that works well together, always there to help each other?
Applications are invited from suitably qualified and experienced candidates for an Administrative Officer to work on SpringriseWard (male ward) at Hopewood Park Hospital, Sunderland.
Springrise is an acute admission ward providing inpatient services for males over the age of 18 experiencing a relapse or crisis in their mental health wellbeing and require a safe place to receive support, care and treatment, allowing their wellbeing to improve so they can return to their usual environment.
Inpatients is a very busy service and the role is to support the multi-disciplinary clinical team to ensure that our service users receive high quality care from admission, during treatment and up to their discharge from the wards.
have experience of working with Microsoft packages and electronic record systemshave advanced typing skills
a good working knowledge of office procedures
These posts are full-time post Monday to Friday. 5 hours per week and are office based.
The post holder must have experience of general office duties such as ordering, petty cash, filing and scanning, and carry out duties assigned to them to ensure a comprehensive, high quality administration service.
The post holder must be confident dealing with service users face to face as well as telephone contact with internal and external sources.
Working with members of the administration team, who are not based on the same ward, you will be expected to provide cover during periods of absence.
The ideal candidate should demonstrate the ability to deal with exposure to highly distressing or emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future.
Please give us a ring if you would like to visit us at Springrise Ward or have a chat with us about the roles.
Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)Audio Typing qualification or demonstrable equivalent experience
General level of education to O-Level/ GCSE or equivalent, including English and Maths
NVQ Level 3 Level 3 in Customer Care (or equivalent)
Knowledge of NHS Policies and Procedures
Working knowledge of Microsoft applications, including e-mail communication
Good working knowledge of office procedures
Previous secretarial/clerical experience
Experience of working with medical records filing systems
Good organisational and planning skills
Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
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