Service Advisor - United Kingdom - Williams Lea

Williams Lea United Kingdom

1 week ago

Description

This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.
Senior Office Services Associate - Mon - Fri 8:30am-5:30pm page is loaded Senior Office Services Associate - Mon - Fri 8:30am-5:30pm
Apply locations Tampa Bay, FL time type Full time posted on Posted Yesterday job requisition id R Williams Lea is hiring for a Senior Office Services Associate for our Tampa office to work Monday to Friday 8:30 am to 5:30 pm
Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
~401k Retirement Savings Plan Including Employer Match
~ Paid Time Off (PTO)
~ Life Insurance
~ Paid Parental Leave
~ Short-term & Long-term Disability
~ Healthcare & Dependent Care Flexible Spending Accounts
~ Domestic Partner Coverage
~ Commuter Benefits
~ Legal Assistance
~ Employee Assistance Program (EAP)
~ Additional Employee Perks and Discounts

The Senior Office Services Associate is responsible for adding value in providing daily back office services for our client and teams.

Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.

Minimum 3 years' office services experience preferably in a legal, banking or large corporate environment.
Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
Familiar with general back office procedures to meet and maintain client satisfaction.
Proven customer service skills are required in order to create, maintain and enhance customer relationships.
Good written and verbal communication skills, including professional telephone and email etiquette.
Must be able to meet deadlines and complete all projects in a timely manner.
Able to make independent decisions that conform to business needs and policy.
Utilize appropriate logs for all office services work.
*Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
*Performs Quality Assurance on own work
Answer telephone, emails, and place service calls when needed.
Interact with clients in person, over the phone or electronically.
Adhere to Williams Lea policies in addition to client site policies.
May train new Office Services Associates.
Individual shift requirements will vary by site.
Ability to work overtime as needed.
Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Longevity driven by innovation
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
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