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    Broker Sales Manager - London, United Kingdom - UnitedHealthcare

    UnitedHealthcare
    UnitedHealthcare London, United Kingdom

    3 weeks ago

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    Description
    In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. Innovation is taking place at a lightning-fast pace every day at UnitedHealth Group.

    As the fastest growing part of the UnitedHealth Group family of businesses, our EU Insurance business is expanding the team and creating excellent opportunities for those who want greater purpose and more impact in their work.

    Together we'll create a new future for healthcare. As a Fortune 5 business, we're one of the world's leading healthcare companies.

    We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals.

    If you're looking for a career where you can make a positive impact every day, using the latest advances in technology and innovation, this is truly the opportunity to do your life's best work.

    To establish, build, and maintain relationships, with key personnel within client accounts and brokers.

    Additionally will support the field sales team and account managers with implementation, webinars, documentation and communication for new and existing clients and all brokers.

    Drive exceptional performance against KPI's
    Assists with implementation of business

    Manages escalated client and broker issues in conjunction with operations, investigating and preparing draft responses to complaints handling and quality assurance events.

    Partners with external vendors in support of clients' initiatives and programs, including performing due diligence and regulatory compliance
    Update and maintain data integrity of client databases and sales tools on a timely basis (e.g. Participates in personal development (MAP Self-Assessment, requests for training, etc.)
    Leads delivery of weekly sales reports, pipeline and customer reports with support from business partners, as appropriate
    Maintains Sales Force updates for all client and member interactions
    Ownership of European broker TOBA materials on Sales share site.

    Providing consistent administrative support to the commercial team in relation to new quotes process, proposals, broker contact marketing and engagement with onboarding of clients and client reporting.

    Interfacing effectively with the marketing, operations, billing, legal and IT teams to develop and maintain strong working relationships to support the efficient and effective management of clients and prospect opportunities.

    Provide troubleshooting assistance for clients and brokers on, account status, and relevant problems in a timely manner.
    Manage sales tracking tools and report on important information
    ·
    Experience in a Sales & Broker Support/Customer Service role
    Salesforce experience
    Sales experience

    Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution.

    All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

    Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes.


    Diversity creates a healthier atmosphere:

    UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.

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