Jobs
>
London

    Desktop Support - London, United Kingdom - BGC Group

    BGC Group
    BGC Group London, United Kingdom

    1 week ago

    Default job background
    Description

    Role Summary:
    Desktop support will be responsible for providing assistance to all front and back-office staff. This individual will be responsible for supporting the various business lines throughout the Cantor umbrella.

    This is a hands-on role, and this individual is expected to provide technical expertise in order to resolve issues for the general population.


    Key Accountabilities:
    Provide IT support to all users in the London offices and remote EMEA offices.
    Provide support through phone/email/service tickets to front and back-office users on desktop issues.

    Install, upgrade, support and troubleshoot Windows operating systems, computer hardware (and any other authorised peripheral equipment) and across a range of authorised software applications.

    Perform general preventative maintenance.
    Assist facility matters when needed including moves, adds, and changes. Raise, update and close all support tickets regularly and promptly.
    Participate and implement in global projects.
    Provide onsite and remote support.
    Communicate with team members regarding issues, procedures, and documentation.


    Person Specification:
    In depth knowledge of Windows desktop technologies.
    In depth knowledge of desktop and laptop hardware.
    Intermediate knowledge of TCP/IP, DNS and Internetworking TechnologyKnowledge of Server, Voice & Communications Infrastructure.
    Knowledge of various Operating systems (e.g. Windows, Linux, Apple)

    Knowledge of Audio and Video Conferencing technologies.
    Knowledge of common Market Data applications and services.

    Relevant industry certifications may include Microsoft MCP, MCSA or individual Microsoft specialist training such as Excel, Word, PowerPoint, Outlook or ITSM products.


    Proficient with Apple products (Mac, Ipad,Iphone)Experience:
    Associates Degree in Computer Science, related field or equivalent experience.
    Minimum 5 years Desktop Support experience, preferably within a financial services organization.


    Special Job Requirements:


    Flexible hoursFlexible to work out of any of our corporate offices in EMEA.Bank holidaysOccasional after hours and weekend work as needed.


    Competencies:
    Customer Service – Strives for high levels of customer satisfaction. Going out of our way to be helpful and pleasant to our customers.

    Efficiency – Plans ahead, manages time efficiently, is punctual, is cost conscious and is constantly thinking of better ways to do things.

    Quality of Work - Pays attention to detail, checks own work for accuracy and quality and takes personal responsibility for achieving quality standards.

    Sets goals and targets for self which improve upon previous performance and constantly strive to exceed existing quality and service standards.

    Teamwork - Works sensitively with others and shares openly information and knowledge with the appropriate people at the right time.

    Encourages a co-operative team approach to handle workloads and overcome difficulties and maintains continuous dialogue with unit members as appropriate.

  • Harrington Starr

    Desktop Support

    1 day ago

    Harrington Starr London, United Kingdom

    Location: · - London- Industry: · - Infrastructure Support- Salary: · Reference: · Contact name: · - Harriet Lamplugh de Smith- Job published: · - February 22, 2023**Job description**: · - Desktop Support Engineer (Windows 7/8, Exchange, Active Directory, TCP/IP, Windows Server, ...

  • vertex-it-solutions

    IT Desktop Support

    1 day ago

    vertex-it-solutions London, United Kingdom

    **Vertex IT Solutions is pleased to announce that we are looking for a Desktop Support Engineer** · - To provide Desktop Support Services on site for the client · **Experience** · - Proven Experience of Break-Fix Engineering · - Microsoft desktop · - Office 365 administration and ...

  • Quattris Global Ltd

    Desktop Support

    6 days ago

    Quattris Global Ltd London, United Kingdom

    Desktop Support · - Printer Installations · - PCs Installations · - Help desk · **Job Type**: Part-time · **Salary**: £1,800.00-£2,600.00 per month · Application question(s): · - Are you available for 2 months contract work? · - Are you based in London region? · **Experience**: · ...

  • Newham College

    Desktop Support

    1 day ago

    Newham College London, United Kingdom

    Opportunity information · Salary £22431 per year · Duration 18 months · Advert closing date 31/03/2023 · Description · Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by ...

  • InvitISE Ltd

    Desktop Support Engineer

    6 days ago

    InvitISE Ltd London, United Kingdom

    We are currently looking for a Desktop Support Engineer for our prestigious financial sector client based in London paying between £38,000 to £42,000 + Great Benefits depending on experience. · This is a great opportunity for a Desktop Support Engineer to really grow their all ro ...

  • Circle Recruitment

    IT Desktop Support Technician

    1 week ago

    Circle Recruitment London, United Kingdom

    Desktop Support Technician with strong 1st & 2nd line IT support experience is required by a leading law firm based in Southwest London. This is a new role due to company growth, with a clear progression path to a 3rd line level role in the future. · Experience required: · - Exce ...

  • Sanderson

    Desktop Support Technician

    1 week ago

    Sanderson London, United Kingdom

    Role: Desktop Support Technician · Location: London · **Salary**: £40,000 · I am currently working on a brand new Desktop Support Technician role for an award winning design company. this is an on-site 2nd line support role, offering on site support and remote support for other g ...

  • EquiLend

    Junior Desktop Support

    3 days ago

    EquiLend London, United Kingdom

    **Company Overview** · At Equilend we pride ourselves on being a leading global provider of trading, post-trade, securities market data, regulatory technology and clearing services in the securities finance industry. · Our journey began in 2000 when 10 of leading global financial ...

  • Proactive IT

    Senior Desktop Support

    1 day ago

    Proactive IT London, United Kingdom

    10392BRM · £ per day · Senior Desktop Support - VIP Support onsite 5 days a week · We are working with one of our bigest Financial Services clients who are based in the heart of the City. We are looking for an experienced Senior Desktop Support to be onsite 5 days a week. One of ...

  • Gordon Yates Limited

    Desktop Support Analyst

    1 week ago

    Gordon Yates Limited London, United Kingdom

    * IT Support - experience in a similar role essential. · - Be an exceptional communicator - essential. · - Immediate start following successful interview. · Desktop Support Analyst · We are currently working closely with our client to recruit a Desktop Support Analyst. · Who will ...

  • Networkers

    Desktop Support Analyst

    1 week ago

    Networkers London, United Kingdom

    **Desktop Support Analyst - London (part remote working part office based) - £35,000-£38,000 per annum** · We are looking for a Desktop Support Analyst for a London-based, hybrid position (2-3 days in the office) to provide 1st and 2nd line desktop support for all IT requests, in ...

  • Ryder Reid Legal Ltd

    Desktop Support Analyst

    1 week ago

    Ryder Reid Legal Ltd London, United Kingdom

    Our client a leading international law firm with beautiful offices in central London has an exciting opportunity for a Desktop Support Analyst to join their team. · If you believe this could be the right fit for you then please don't hesitate to apply ...

  • Evermore Global

    Desktop Support Engineer

    6 days ago

    Evermore Global London, United Kingdom

    **Desktop Support Engineer / Trade Floor / Financial / Bloomberg / Telephony / Hardware /** · **Location: Central London** · **Salary: £65,000 - £70,000 + Package** · **Permanent** · There may be a requirement to work shifts in order to cover trading times, although the hours cov ...

  • University of East London

    Desktop Support Specialist

    3 days ago

    University of East London London, United Kingdom

    **About Us** · The University of East London (UEL) IT Services is a centralised resource working collaboratively with the university community to transform UEL's digital landscape in line with the university's strategic Vision 2028 transformation plan. · Engaging in ground-breaki ...

  • TS Imagine

    Desktop Support Intern

    1 week ago

    TS Imagine London, United Kingdom

    **_About the job_** · As the Desktop Support Intern, you would be a member of the TS Imagine Infrastructure Team on a 12 month internship with an opportunity to be hired on a permanent basis. You will be helping to support our global desktop environment, which is a typical blend ...

  • Colebrook Bosson Saunders (CBS Products)

    Desktop Support Technician

    6 days ago

    Colebrook Bosson Saunders (CBS Products) London, United Kingdom

    **Job Title**: Desktop Support Technician · **Location**:London · **Salary**:Competitive · **Job type**:Full Time - Permanent. · Colebrook Bosson Saunders Ltd, a wholly owned subsidiary of Herman Miller, are international designers, manufacturers, and distributors of award-winnin ...

  • Iron Systems

    Desktop Support L1

    1 week ago

    Iron Systems London, United Kingdom

    **Date Posted**: · - 4/10/2024 · **Job Function**: · - IT Support · **Location**: · - London - GBR · **Offered Salary**: · - Competitive · **Job Summary**: · As a Techbar analyst you will assess, troubleshoot, and resolve employee requests in person as needed on a daily basis. Re ...

  • Digital Catapult

    Desktop Support Administrator

    1 day ago

    Digital Catapult London, United Kingdom

    **Description**: · **WHAT YOU'LL DO (Duties)** · - Provide friendly and proactive 1st & 2nd line IT service and support to internal staff, visitors and partners. · - Administer a fleet of devices ensuring that we are compliant with company policies. · - Create and maintain operat ...

  • WSD

    Office It/ Desktop Support

    1 day ago

    WSD London, United Kingdom

    **What we do** · We are a global software and professional services company for the financial industry, with offices in the UK, USA, Germany, Brazil, Hong Kong, Indonesia and Bangladesh. We specialize in working with investment banks to automate the issuance process for structure ...

  • eFinancialCareers

    Trade Floor Desktop Support

    6 days ago

    eFinancialCareers London, United Kingdom

    Front Office Desktop Support Engineer - Trade Floor · Front Office Desktop Support Engineer required for a leading International Bank providing First & Second Line support to their VIP Trade Floor (Front Office) users. You must have a minimum of 5 years' experience in Desktop Sup ...