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    Renewals Sales Specialist - United Kingdom - Concentrix

    Concentrix
    Concentrix United Kingdom

    2 weeks ago

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    Description

    Responsibilities:
    Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunitiesProvide accurate weekly/ monthly/ quarterly sales forecastMastery of product knowledge and technical understanding of services to assess client requirementsInitiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usageManage external competitive pressures and handle objections to retain customers or win new customersWork with your team and management to provide a professional experience during all interactions with customers and prospectsMaintain the customer management system (CRM) to ensure all relevant data is capturedWork with a team and report directly to a Sales ManagerRequirements:1~3 years of experience working in a customer service or sales capacityPrior success in achievement of personal and team sales quota/goalsExperience in high-volume callingExperience learning new technology and dataProblem solving skillsExcellent knowledge of MS Office programsExperience working with or similar CRMExperience or willingness to work from home
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