- Ensure overall profits, success and smooth running of the Holiday Home Sales process.
- Maintain high standards of customer service and team member effectiveness
- Adhere to and promoting the Company Values along with Company best practice and legal compliance
- Develop and maintain relationships with their team of Sales Executives along with existing owners, holidaymakers, internal and external customers.
- Gain feedback from both owners and holidaymakers on the services and facilities provided on park
- Resolving customer queries where needed by using a positive approach and putting yourself in the customers' shoes.
- Deal effectively and efficiently with customer concerns and compliments following the company guidelines.
- Maintain a continuous positive dialogue with Sales Executives to ensure the sale of the holiday homes are supported from initial transaction to final delivery and handover including that full and final checks are processed accurately on all relevant documentation.
- Monitor and help proactively resolve after sales complaints to ensure customer satisfaction.
- Have excellent communication skills.
- Have the ability to work under pressure with good decision-making skills.
- Be of smart appearance and adhere to dress standards.
- Have a professional and outgoing personality.
- Have good IT skills, including knowledge of Excel, Word, and e-mail.
- Be used to working to systems and processes.
- Always maintain confidentiality.
- Be flexible.
- The ability to manage a mature team of long serving successful sales executives (team of 4)
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
ManagementIndustries
Staffing and Recruiting-
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Designate Sales Manager - United Kingdom - Box Leisure Recruitment
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Box Leisure "The cutting edge of leisure careers"
Job Title: Holiday Home Sales - Selling Designate Sales Manager with Holiday Home Sales proven track record. Location: Northamptonshire Salary: Up to £45k + up to 6% commission = accommodation Accommodation provided. As a Holiday Home Sales Manager at our client's park. You'll be an ace at all aspects of managing, whether that's inspiring your team through effective leadership or allowing values to shine through in several different communication channels. This position will see you leading a team of sales professionals and maximising sales of holiday homes. If you are passionate about hitting sales goal targets and working with people in a variety of environments, you might be a perfect match for this Holiday Home Sales Manager position. We are looking for ambitious professionals with a proven track record in the Holiday Home Sales environment to lead our Sales Executives to hit and exceed their given targets. Your Role,Seniority level
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