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    Clinical Support Team Administrator - Norwich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

    Norfolk & Suffolk Foundation NHS Trust
    Norfolk & Suffolk Foundation NHS Trust Norwich, United Kingdom

    5 days ago

    Default job background
    Permanent
    Description

    Job summary

    Drayton Ward, a male Medium Secure inpatient rehabilitation ward, requires a dedicated and flexible administrator to support the medical and nursing services it provides as part of NSFT's Secure & Forensic Services based at Northside House, Thorpe St Andrew, Norwich.

    The role primarily involves the provision of administrative support to the Consultant Psychiatrists in the form of typing, organisation and minuting of clinical meetings, maintenance of records and regular liaison with external stakeholders such as other healthcare providers and the Ministry of Justice. There will be also be significant engagement with the whole eclectic and interesting Ward team

    Candidates must have a very good standard of written English, display excellent attention to detail and have an ability to communicate clearly to a wide range of people.

    Main duties of the job

    Main Duties:

  • Organisation of Care Programme Approach (CPA) meetings.
  • Minuting of CPA meetings and ward rounds.
  • Audio typing.
  • Liaison with other teams and departments regarding admissions, transfers and discharges.
  • Scanning of handwritten forms / assessments into the Electronic Patient Record (Lorenzo).

    • In addition the role will include:

  • Providing cover for Northside House Patients' Finance Office.
  • Engaging with clinical staff in the ward's Quality Improvement projects.

    • Preferably candidates will have at least two years of recent administration experience. Strong knowledge of Microsoft Office applications is essential and applicants will ideally have attained RSA II typing qualifications, ECDL (European Computer Driving Licence) or equivalent. Time management skills are needed in order to organise own workload and cope with shifting priorities and deadlines.

    About us

    Northside House has three small Clinical Administration Teams - one for each ward - who are very supportive of each other. We are part of the Secure & Forensic Services Care Group within Norfolk & Suffolk NHS Foundation Trust.

    The Secure & Forensic Services Care Group provides expert mental health care within Secure inpatient wards,within our local prisons and police Investigation Centres, and within the wider community.

    Benefits included with this role are:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

    • Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

    Job description

    Job responsibilities

    Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference, click APPLY

    You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

    Please visit our Facebook and Twitter page @NSFTjobs

    Person Specification

    Other

    Essential

  • Able to work Flexibly across a range of different sites/offices

    • Knowledge

    Desirable

  • Knowledge of medical terminology

    • Skills

    Essential

  • ICT skills including Microsoft (Especially spreadsheets and presentations, Excel, Powerpoint) or equivalent.
  • Audio Typing

    • Experience

    Essential

  • Understanding and experience in a range of secretarial procedures and systems gained through practice at intermediate level
  • Working on own initiative with minimal supervision
  • Ability to prioritise own workload

    • Qualifications

    Essential

  • NVQ3 Business Administration or equivalent or working towards
  • NVQ2 Customer Services or working towards

    • Desirable

  • Knowledge of Trust electronic record system
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