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Chelmsford

    International Business Manager - Chelmsford, Essex, United Kingdom - Quest Search and Selection

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    Description

    This market leading fashion retailer is looking for an Area Manager to oversee their stores and operations in Kent / Essex.

    The business has a true omnichannel business in the fashion sector.

    Your role will be to drive sales performance in the 20-25 stores and concessions across the region and embedding customer service excellence to deliver on your area NPS storeKey responsibilities of the Area Manager role include:Promoting a customer focus culture to all colleagues which will assist to maximise sales and profit performance.

    Plan, monitor and regulate the financial performance of stores, identifying opportunities, remedying issues, and maximising the return from existing resourcesPlan store strategies & VM layouts in line with divisional VM strategies and ensure the stores implement the agreed seasonal and promotional plans.

    Identify talent and develop individuals with potential for succession plan for the areaEnsure Store Managers recruit, induct and train their store teams in line with company procedures andCompany procedures, and carry out Risk Assessment of new storesTaking effective action to combat shrinkage and controllable expenses.

    Leading clear KPIs and assisting Store Managers with the achievement of performance targets whether these are financial or non-financialLead the implementation of the omni-channel retail strategyTo ensure that there is good customer satisfaction, including styling and clienteling by covering trends, shopping experience & competitors analysisTo be successful in your application for this Area Manager position:Able to build strong relationships with a broad range of stakeholders across the UK, head office and internationally.

    CarPensionExceptional staff discountLong-service incentivesThis is an exciting period for the company who are growing their store portfolio and are part of a bigger group with massive financial banking.



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