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Milton Keynes

    Service Support Specialist - Milton Keynes, United Kingdom - Sungrow - EMEA

    Sungrow - EMEA
    Sungrow - EMEA Milton Keynes, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Your mission

    Welcome to your new role at Sungrow, as our Service Support Specialist in UK

    Are you curious to learn how you can help us build a sustainable future?
    Would you like to see how you can contribute to the growth of our clean energy solutions?

    Then, have a look at your responsibilities below:

    • You'll support a team of field service engineers who work on commissioning and maintenance.
    • You'll ensure operational procedures are documented, and consistently applied.
    • You'll take care of Health & Safety on behalf of service for UK.
    • You'll support EMEA Sales by attending relevant tradeshows and negotiating SLAs.
    • You'll maintain positive customer ratings by ensuring the quality of our after-sales service.

    Your profile

    Do you have the legal right to work in UK?

    Before applying, please ensure you have the legal right to work in UK without the need for visa sponsorship.

    What will you need to be successful?

    • Fluency in English, at least C1
    • Degree in electrical engineering or qualifications as an electrical technician
    • Several years of experience in the energy sector with on-site expertise
    • Management experience and exposure to contract negotiations
    • Knowledge of health & safety regulations in UK
    • Driving license and willingness to travel
    • Readiness to work on call duty which may include weekends
    What can make you an ideal candidate?
    • Two years experience in the renewable energy sector
    • In-depth knowledge of the solar energy market in your country

    Why us?

    Clean and accessible energy is the key to a sustainable future on our planet

    We are market leaders in the solar energy space with the strongest PV-inverter R&D team and we are the largest inverter manufacturer. If you decide to join our team, you will benefit from the following:

    • Opportunities for career advancement as we are growing very fast in the EMEA region
    • Bonus payment on a fixed schedule every year based on performance
    • A multinational team with a diverse and inclusive mindset
    • Travel within Europe for training sessions or to attend renewable energy events
    • Opportunity to visit our R&D facilities in China
    Commitment to diversity and inclusion at Sungrow

    Our job descriptions were written with inclusivity in mind by using the following criteria:
    1) We use a Gender Decoder tool to avoid gendered language.
    2) We avoid superfluous requirements by separating essential needs from nice to haves.
    3) We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability.
    4) We do not use stock imagery in our career page, all photos and videos represent our internal culture.

    About us

    We are a green tech company with young creative minds.
    We are fighting every day to make our mission happen – Clean Power for All

    With ~400GW of clean power presently installed worldwide, we are on the road to success

    Welcome at Sungrow

    Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

    Want to know more? Check out what working with us is like
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