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Uxbridge

    Retail Sales Training Manager - Uxbridge, Greater London, United Kingdom - Parkside

    Parkside
    Parkside Uxbridge, Greater London, United Kingdom

    2 weeks ago

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    Description
    Retail Experience and Training Manager


    Reports to:
    Senior Manager Retail Experience

    Join a dynamic International Marketing Team with a Luxury retailer as the Retail Experience and Training Manager. This pivotal role focuses on advancing our core pillar of "High Dealer Advocacy" through strategic training initiatives. You will collaborate with international teams, fostering growth and expertise among Retail Sales Assistants (RSAs) across the global markets.

    Develop a top-tier onboarding program for new RSAs in stores, adaptable for local markets.
    Establish an advanced sales skills program, building on successful models
    Create captivating in-store experiences to drive customer engagement with the products, both in wholesale and direct-to-consumer settings.
    Deliver high-impact learning strategies to empower international teams, ensuring local execution aligns with market-specific needs.
    Oversee the Academy's online training platform, driving user growth and engagement to enhance brand advocacy.
    Champion additional tools and solutions beyond training, maximising RSA advocacy and sales effectiveness.
    Work closely with International Marketing, Ecommerce, and Regional Sales teams.
    Collaborate with Local Trade Marketing, Sales Teams, and Training Managers.
    Foster relationships with Local Retail Managers and Sales Teams for effective local implementation.
    Previous experience in Training, L&D, HR, Product Training, or Retail Management.
    Hands-on approach to development, implementation, and support.
    Fluency in English, with proficiency in other languages as a bonus.
    Agile in shifting between strategic planning and task execution.
    Degree in HR, Teaching, Training, or Retail Management (preferred, not essential).

    Office-based role in Uxbridge, London, with convenient access to public transport or provided parking.

    Hybrid working model, with a minimum of 3 days per week in the office and flexibility for additional office attendance.

    Extensive international travel required across EMEA and APAC regions.
    If you are a proactive, culturally astute individual with a passion for driving retail excellence and training innovation, I invite you to apply for this exciting opportunity


    Holiday Allowance:
    25 days per annum pro-rata, increasing by 1 day up to 30 days after the 2nd full year of employment
    Performance Bonus: 8%, based on personal and company objectives
    Probation Period: 6 months

    Group Personal Pension:
    Group Life Assurance: 3x annual salary, after 3 months of service.

    Private Medical Insurance:
    Hybrid Working: 3 days in the office/2 from home and flexible to attend office as and when required.
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