- You're an entrepreneur and you want to be a part of building a business.
- Nice to haves: experience working in a customer facing role for +2 years, retaining and expanding both high and lowtouch accounts.
- Strong inperson culture: most of our team is in the office 25 days a week
- We'll be growing insanely fast over the next 24 months and you'll have all the opportunities for growth as you can handle.
- 25 days annual leave a year + public holidays
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CSM Manager
3 days ago
J&C Associates Ltd London, United KingdomJob Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Customer Success ...
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CSM Manager
3 days ago
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United KingdomA leading Service Management SaaS organisation investing heavily in Customer Success. Flexible/ mature approach to work with a fully-remote set up.The CCO is a well-recognised leader across the CS community and a trusted partner to ABR.If you're in the Service Management sector a ...
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CSM Manager
1 day ago
Zenergi United KingdomCustomer Success Manager · Sales · Employment Type: Permanent · Location: Remote · Reporting To: Customer Success & Retention Director · Please Note: while we are advertising these roles as remote, there will be an expectation that this person will be prepared to travel to c ...
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CSM Manager
1 week ago
J&C Associates Ltd London, United KingdomJob Description Job Title: Solution Customer Success Manager · Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Custome ...
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CSM Manager
2 weeks ago
Thyme United KingdomAbout the job Are you motivated by creating and developing strong customer relationships, and by ensuring best-in-class adoption of software to enterprise-level customers on a global scale? We're looking for an Enterprise Customer Success Manager to work with some of the world's ...
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5 days ago
Remark Able London, United KingdomCustomer Success. Marketing Technology. Retention. Client Strategy and Satisfaction. · Is this you? If so, keep reading as this could be the role for you · Are you an experienced key client Customer Success Manager with a strong commercial skillset? · Would you love to be part o ...
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CSM Manager
3 days ago
Org3D United KingdomCustomer Success Manager - Remote - UK & Ireland Join one of the fastest growing companies in the legal tech spaceWe're looking for a strategic customer success manager to join an AI powered legal tech startup.The role:Work with up to 25, key mid-market and enterprise accounts.Tr ...
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CSM Manager
5 days ago
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United KingdomA leading Service Management SaaS organisation investing heavily in Customer Success. · Flexible/ mature approach to work with a fully-remote set up. · The CCO is a well-recognised leader across the CS community and a trusted partner to ABR. · If you're in the Service Manageme ...
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CSM Manager
5 days ago
Carta, Inc. London, United KingdomEnsure the overall success of customer accounts; Create tailored and consistent communications (at scale) to increase engagement i.e. recorded training sessions, success play-books, campaigns. · Use data analysis to plan campaigns that are strategically targeted to the persona, ...
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2 days ago
CHEQ London, United KingdomCHEQ is the go-to-market team's security suite, trusted by over 15,000 customers worldwide to protect their funnels, sites, and analytics from bots and fake users. · Powered by award-winning cybersecurity technology, CHEQ offers the broadest suite of solutions for securing the e ...
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2 weeks ago
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United KingdomAn innovative customer journey optimisation platform, leveraging multiple digital channels that improve the user experience – It's actually quite incredible.. · Enviable client base including a huge global motorsport brand · Flexible/ mature approach to work with a fully-remote ...
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CSM Manager
1 week ago
HashiCorp, Inc. United KingdomThe Technical Customer Success Manager (TCSM) is accountable for achieving and sustaining adoption and value, via delivering onboarding, consumption & risk mitigation workstreams. You will be responsible for driving customer outcomes across Onboarding, consumption and risk mitiga ...
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Replai London, United KingdomFounded in 2019, Replai is the world's first video-based creative insights platform that empowers brands to maximize the performance and engagement of their creatives. Blending computer vision and AI technology, Replai has solved a long-standing problem that helps brands recalibr ...
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Trellix United KingdomThe Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Senior Manager, Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO) ...
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CSM Manager
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FMC Talent London, United KingdomJob Description Are you a problem solver with great communication skills? Our client is looking for someone to assume the Customer Success Manager role and make a solid impact within the company to help it grow in a positive direction. · Our client is changing the archaic way Con ...
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses London, United KingdomVC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet · To support career & growth opportunities for under-represented individuals. · Due to growth, this HR-Tech is looking to add a skilled and commercially-minded Custome ...
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CSM Manager
12 minutes ago
AUDIENCES London, United KingdomJoin our account & commercial teams in delivering maximum value for our clients · Full Time · London, Leeds or Remote · Apply for this position · If you think that you are up for the challenge come and join this amazing ride · This role is focussed on driving engagement with ...
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5 days ago
SimilarWeb London, United KingdomSimilarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today's digital world by giving them access to data-dr ...
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CSM Manager
2 days ago
HERDSEARCH - Follow your people London, United KingdomCustomer Success Manager London | AI - Machine Learning - Automation SaaS startup · I am looking for an experienced Customer Success Manager to work with some of the largest and most complex customers to help them successfully embed some super sexy tech into the innovative and w ...
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CSM Manager
4 days ago
Trident Search United KingdomCustomer Success Manager | Service Delivery | Remote working (Must be Wales based) · They help organisations to not only detect advanced threats and targeted attacks, but contain them too. · They are looking for an experienced Customer Success Manager with service delivery exper ...
CSM Manager - London, United Kingdom - Encord
Description
At Encord, we're building the AI infrastructure of the future.The biggest challenge AI companies face today is not half as glamorous as the outside world may think:
it's all about data quality.
In fact, the success of any AI application today relies on the quality of a model's training data — and for 95% of teams, this essential step is both the most costly, and the most time-consuming, in getting their product to market.
As ex-computer scientists, physicists, and quants, we felt first-hand how the lack of tools to prepare quality training data was impeding the progress of building AI.
We are a talented and ambitious team of 53, working at the cutting edge of computer vision and deep learning, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other top Bay Area leaders in AI.
We have big plans ahead and are looking for a rockstar Customer Success Manager to join us in building our GTM team.
This is a unique opportunity for an ambitious, multi-talented individual to help build our Customer Success function and have a massive impact on a high growth business.
As a Customer Success Manager, you will be working with our customers on building world-leading AI applications across a broad set of verticals including retail, insurance, healthcare.
You will also work closely alongside the wider Growth and Engineering teams as well as the co-founders to shape Encord's direction and help us manage our rapidly expanding customer base.
The ideal candidate is a superstar who is willing to work hard, roll up their sleeves and take responsibility for managing innovative companies adopting computer vision technologies.
You might want to become the best customer success, solutions engineering, or account management specialist out there and you're looking for a company that can offer you that growth and learning opportunity to enable you to become a future leader.
For example, you may be a career changer who did well in a different sector like banking / consulting / something else similarly intense & difficult, but now want to go on this journey of learning to build a business.
Competitive salary, commission and equity in a hyper growth business ahead of our Series BYou will get to explore and build services enterprise AI use cases across many different industry verticals such as healthcare, surveillance, retail, and agriculture.
Our work is at the cutting edge of computer vision and deep learning, which also includes working on solving unsolved problems within those fields.
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