Head of Operations - England, United Kingdom - East Kent Hospitals University NHS Foundation Trust

Description

The Head of Operations role for Specialist Surgery will become vacant on 1/8/24 due to retirement of the current post holder.

An experienced manager will be required in order to fill the role to cover the Head of Ops and also the general manager support to ENT, Maxillofacial and Breast.

An experienced General Manager is in post covering Ophthalmology and Dermatology, having been slotted into their role as part of the restructure of the Care Groups. The general manager role for the remaining three specialties was not built into the structure and therefore has had to be covered by the Head of Operations.

Main duties of the job

The general duties of the post of Head of Operations is covered in the Job description. Listed below are areas which give context to the demands of the role and the requirement to recruit.

The post holder has overall responsibility for the day to day management of Specialist Surgery (ENT, Maxillofacial, Breast, Ophthalmology and Dermatology) with more detailed responsibilities for the 3 specialties without a general manager.

The specialties have 4 cancer tumour sites (Skin, Breast, Head and Neck and Thyroid)

Four of the specialties have elective inpatient and day case work through theatres.

Dermatology elective work is run through the Dermatology department

All of the specialties have a high demand for outpatients (high percentage of 2ww for the tumour group specialties) including urgents, news, follow-ups (backlogs in all specialties) and follow up with procedures

The operational delivery of the services as a whole covers the whole Trust, with additional community set ups in Dermatology.

On-call rotas with three tier cover are in place for ENT, Maxfax and Ophthalmology

Working for our organisation

We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'Documents to download'.

If you have further queries please don't hesitate to contact the line manager using the contact details below.

Person specification Qualifications and training

• Masters or demonstration of equivalent substantial continuing professional development.
• Qualification in management coaching or improvement

Skills and experience

• Substantial experience of senior management in a relevant healthcare provider, in a multi- disciplinary environment
• Experience of developing and/or sustaining a culture consistent with Trust values
• Proven track record of management of budgets, including development of cost efficiencies, income generation, capital planning and value for money service developments
• Track record of achievement of objectives, including delivery of performance objectives
• Experience of influencing at senior level within and across organisations to develop services and improve performance

Clinical governance

• Commitment to implementation and strengthening of clinical governance
• Extensive knowledge of clinical audit, Research and development and evidence-based practice

Personal/professional attributes

• Environmental and political awareness.
• Excellent written and verbal communications, Interpersonal and influence skills
• High analytical and numeracy skills.
• High level of self-awareness and openness to self-improvement.

Other requirements

• Able to function in a multi-professional environment
• Ability to cope under pressure and work to ambitious deadlines
• Self-motivated, energetic and flexible, with well- developed interpersonal skills
• Personal resilience, self- awareness, determination to succeed

Filmed in William Harvey and Queen Elizabeth The Queen Mother hospitals, the 'We are the NHS' campaign highlights the extraordinary work that staff across EKHUFT do every single day. As one of the largest hospital trusts in England, with five hospitals and community clinics serving a population of over one million people, EKHUFT was perfectly placed to demonstrate the care, cutting-edge treatments, research, innovations and life-saving operations that the campaign needed.

There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We're on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work,
there's never been a better time to join us. To find out more about east Kent visit our website at. The Trust fully supports the SAS Doctors Charter and is committed to their development through its CPD Framework.

We'll close this job advert once we've received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on who are happy to help.

We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements.

The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.

Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.

Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.

We operate a no-smoking policy on all our sites and grounds.

You can search for and apply for roles directly on our website.

If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC so you won't be able to see the progress of your application or receive messages through NHS Jobs and we won't be able to respond to e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to us transferring your application and details to our system. If you are offered a job information will also be transferred into the NHS Electronic Staff Records. Good luck with your application, we'll contact you via email so please check your junk/spam folders.

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