Sales Development Representative - United Kingdom - Fliplet

Description

Job title: Sales Development Representative (SDR)

Department: Sales

Location: UK

Reporting into: Sales Manager

Role Focus: Inbound and Outbound Sales role with the primary aim of sourcing new business targets for the Sales team.

Working arrangements: 9.30am - 6.30pm

Who are we?

Fliplet is the fastest-growing company in the rapid app development technology sector. We're a start-up on a mission to help anyone create mobile or web apps without having any coding skills. Used by over 70 leading law firms and professional service companies, our product is unrivalled in the marketplace and as a result, we are expanding, fast.

Fliplet combines the benefits of no-code tools with the feature customisation of open-source software. We are an app building platform with global clients. This is an amazing opportunity to join a business that is in the relatively early stages of growth, yet has already built a fantastic reputation in the industry. We have over 120,000 users of our technology every month in over 20 countries. Our largest clients are in the law industry, but our client base is continuing to grow and we're looking for ambitious people to join the next stage of our journey.

Who we're looking for?

We are looking to expand our Sales team by adding a Sales Development Representative, or SDR, to the team. This is an amazing opportunity to join a business that is in the relatively early stages of growth, yet has already built an outstanding reputation in the industry.

This is a both an inbound and outbound sales role so you need to be hungry, tenacious, well organised, resilient and absolutely love selling This is a rewarding role for someone who is keen to pursue a career in sales as we provide the support and training to help you hit the ground running. There is fantastic scope for career development and great financial rewards - you just need to demonstrate commitment, a formidable work ethic and a willingness to go above and beyond.

Key Responsibilities:

Your day will consist of qualification calls, lead-generation, cold-calling, prospecting via email, LinkedIn and other media. The objective of this outreach is to book in Qualification calls with potential clients and feed these leads to a senior member of the sales team to have a Discovery call.

We will provide you with marketing leads and support you in your targeting but you will be responsible for generating some leads through your own research, and managing the process of scheduling in Qualification and Discovery Calls.. The key responsibilities of this role are:

• Initial Outreach/Outbound Prospecting:
  • Identify and generate new sales opportunities
  • Prospecting leads via Cold calling, email outreach, referrals, social media, webinars, events and networking
  • Research each prospect's business to understand their needs and tailor your pitch
• Inbound Lead Generation:
  • Follow up with warm leads that have arrived as an MQL (Marketing Qualified Lead) via telephone call and introductory meetings
• Qualification:
  • Assess potential leads' fit and readiness for Fliplet's product via BANT approach and good questioning
  • Build a rapport with the decision maker and forge a relationship with the company
• Setting Appointments:
  • Schedule meetings for the Account Executive (AE) or Sales Manager to progress the sales process
  • Coordinate schedules, share Qualification Call notes and ensure the lead's interest aligns with the company's offerings
• Educating Prospects:
  • Develop and maintain a high level of understanding of Fliplet's product portfolio and value proposition
  • Provide information and education about the company's products or services, focusing on the value they can bring to the prospect's business
  • Answer prospects' questions and address initial objections
  • Sell the Fliplet proposition – The technology, the experience and insights, the best practice, the continuous support from account management and customer success, and the future developments and upgrades
• CRM & Lead Management:
  • Using our CRM (Hubspot) maintain and manage a pipeline of leads, keeping track of interactions, responses, tasks and follow-up activities
  • Provide updates to management on key metrics such as number of qualified leads generated, conversion rates, and the success of scheduled appointments

In summary, the SDR serves as the front line of Fliplet's sales efforts, focusing on identifying and engaging potential customers, qualifying them, and passing them on to the sales team for closing deals. Their role is crucial in maintaining a healthy and consistent sales pipeline and ensuring the overall success of the sales team.

Personal Attributes & Experience:

Communication:

• Intelligent, highly articulate and strong communication skills:
  • Written: Excellent written English & ability to write for different audiences to produce different types of communication eg. Emails, instructions, training documents, presentations
  • Verbal: Well-spoken and articulate. Professional, friendly phone manner.
  • Listening: Active listening using empathy and understanding
• Comfortable cold calling with confident telephone manner
• Persuasive and persistent yet friendly and personable

Attributes & Attitude:

• High energy, proactive, willing to get stuck in
• Naturally comfortable speaking to people and building relationships
• Willing and able to follow processes and carry out instructions
• Driven and persistent, self-motivated and hungry to succeed in an outbound sales role
• A passion for technology

Experience:

• Previous outbound sales experience involving cold-calling is beneficial, but not essential, as we can train you on our sales process.
• SaaS or Legal industry experience is preferable but again, not essential.

Perks & Benefits:

At Fliplet our team is our best asset. We are surrounded by smart and talented people who value hard work and who always want to improve. So we want to create the best environment we can to empower them. Some of the benefits that help us do this include:

• 25 days annual holiday, rising with service, plus 8 bank holidays per year
• £500 annual budget for your professional development
• £1,000 annual budget towards your health, wellness & home working equipment
• Fundraising budget to support your charity endeavours
• Eligibility for enrolment into our Share options scheme so all employees can be part of the company's success
• Ongoing training and development, and the chance to build a career in a growing company
• Great culture: A warm and friendly team, regular socials, team lunches and company events, both in person and virtual.
• Flexible working hours, and a mix of home/remote & office working.
• A fast paced, start-up culture where your actions have a significant impact on the business.

Diversity:

We work continuously to build a truly diverse and inclusive workforce and culture, and we welcome and encourage candidates from all aspects of diversity to apply for this role.

Interview Process:

Stage 1: Screening call [20 mins]

Stage 2: Video interview [30-45 mins]

You may then be invited to complete some written and verbal product based tasks.

Stage 3: Task playback interview & discussion [60 minutes]

Stage 4: Meet our CEO call: [30 minutes]

You could be at the start of your career in sales, or have no sales experience at all but know that Sales is where you want to work. If you are willing to listen, work hard, and motivate yourself every day, then we want to hear from you.

You should apply if what we're doing here at Fliplet excites you and you recognise yourself in our values .

Thank you for your application